Forum Discussion
How to upgrade to a Gen5 modem
I want to upgrade my gen4 ht1100 modem to the Gen5? One was placed on order for me a couple of months ago but UPS could deliver to a PO Box,,,,BS. I have a vendor that regularly delivers to my PO Bo...
Hello Larry,
Welcome to our community and thank you for your post. I was able to locate your account and review the shipping status of the modem and see that because it was sent to the PO Box, the PO Box receiver rejected and returned the shipment. If you send me a private message with a physical shipping address I can send you another modem.
Thank you,
Amanda
In any case I'm willing to work with the Reps to get this done. I'm going to be on the web more than usual and a little extra speed would be nice. The URL for home/status is excellent.
Larry;
I don't mean to highjack your thread. I have a suggestion that I think might help. Do you have a friend that is willing to let you use thier address as a shipping address?
Reggie
Reggie wrote:Larry;
I don't mean to highjack your thread. I have a suggestion that I think might help. Do you have a friend that is willing to let you use thier address as a shipping address?
Reggie
I was wondering about something like that, or maybe even Larry's workplace or a local business that he trusts and has good relations with.
