Forum Discussion
SCAM!!
This Internet is a scam. When I signed up for it the rep told me it would work good for streaming Netflix and I can watch about a movie and a half before my gigs are gone and they want me to buy token...
It's neither a scam nor false advertising. It's satellite internet, which is limited bandwidth that has to be shared amongst subscribers. Subscribers need to learn to budget their alloted bandwidth so they can have enough to do what they want. Satellite also has latency that can't be avoided; this, along with other things like congestion, can affect your viewing experience.
All of this information is available on the Hughesnet website and as part of the Hughesnet subscriber agreement, which is also available on the website. As a consumer, it is your responsibility to conduct research before investing in a product or service.
This is a tech support site; if you would like help with maximising your internet experience, please start a new topic under Tech Support and explain the issues you are experiencing, and give people a chance to help you.
Froemke wrote:
- Their commercial says unlimited high speed internet. That is false advertising. It works great when you have gigs to use but when them gigs run out after maybe 2 movies if gets fuzzy or constantly buffs.
Yep, that's what their commercial says, and it's not really false advertising, because it refers to your not getting cut off when you run out of your allotted data. What happens is, your speed is throttled, so it's much slower, but your data is still available. You can still do normal stuff with slow speeds, like check email and get on websites, and some lucky people can also stream a bit, though most can't.
This information is on the HN website, and this is how they explain it there: If you exceed your monthly plan data, you will experience reduced data speeds until the start of your next billing period. Reduced speeds will typically be in the range of 1 - 3 Mbps and may cause Web sites to load more slowly or affect the performance of certain activities, such as video streaming or large downloads/uploads.
If you have a small data package, like 10 GB a month, that may not be enough for streaming, as it'd be consumed fairly quickly.
Satellite internet is not ideal for streaming because of the latency and the limited bandwidth. Still, it gives internet access to people who may not have any other choices. Do you have anything else you can use?
- I have the 20g plan and was told by the representative when I signed up that I would be fine to stream Netflix. One of my questions for him was if it will become fuzzy when I use the 20 and he said it wouldn’t.
