The OP streams, has a smart TV, and 2 roku devices. I bet the streaming is what does it, with the help of the smart TV and the roku devices. The OP needs to learn to budget the data if s/he wants to stream, have a smart TV, and roku devices. The smart TV and roku devices may be using data all day, even when someone is not home.
The OP is blaming the company, but none of this is up to the company. They sell the data package -- budgeting data is the responsibility of the user.
PTLamb wrote:
I agree with you. There's a lot of things I do that I don't need the faster speed, the only thing is I use it all up after two weeks and don't have higher speed service when I do need it. I'm not sure about you but I feel if we have a way to turn off using the data service when we don't need the faster speed then it would last a lot longer for when we do need it.