Forum Discussion

BJeanneWyrick's avatar
BJeanneWyrick
New Poster
6 years ago

Blocking Specific Cellphone

I am new to HughesNet and need to know if there is a way to block a specific cellphone from accessing my WiFi modem without changing the password for the modem. She uses all my data in 2 days! Help! Thanks!
block
modem
WiFi
  • GabeU's avatar
    GabeU
    6 years ago

    BJeanneWyrick

     

    You can block it via Mac Filtering in the WiFi settings of the Gen5 modem.  You can find the MAC address of the phone, while it's connected, in the Devices section of the Status box on the lower right of the WiFi Settings Home page.  

     

    If you know how to get to the WiFi settings in the Gen5 modem, the MAC filtering table is in under Advanced Setup > Wireless > MAC Filtering Table.   To get to the WiFi settings, either click on the WiFi settings in the lower left of the System Control Center or go directly here.  Then use admin as the password to enter the WiFi settings.

     

    To filter the phone's MAC address, first Enable MAC Filtering in the MAC Filtering Table, then click Save Settings at the bottom.  Then enter the MAC address of the phone and click Save Settings again.  The phone should then immediately disconnect from the internet.

     

    I hope this helps.  :)

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    6 years ago

    BJeanneWyrick

     

    You can block it via Mac Filtering in the WiFi settings of the Gen5 modem.  You can find the MAC address of the phone, while it's connected, in the Devices section of the Status box on the lower right of the WiFi Settings Home page.  

     

    If you know how to get to the WiFi settings in the Gen5 modem, the MAC filtering table is in under Advanced Setup > Wireless > MAC Filtering Table.   To get to the WiFi settings, either click on the WiFi settings in the lower left of the System Control Center or go directly here.  Then use admin as the password to enter the WiFi settings.

     

    To filter the phone's MAC address, first Enable MAC Filtering in the MAC Filtering Table, then click Save Settings at the bottom.  Then enter the MAC address of the phone and click Save Settings again.  The phone should then immediately disconnect from the internet.

     

    I hope this helps.  :)

    • BJeanneWyrick's avatar
      BJeanneWyrick
      New Poster
      6 years ago
      Thank you so much!! I got the MAC address of the phone I wanted to deny access to while checking the connected devices. Hers was the unnamed iPhone. You’ve saved my data!
      • gaines_wright's avatar
        gaines_wright
        Tutor
        6 years ago
        BJeanneWyrick wrote:
        Hers was the unnamed iPhone. You’ve saved my data!

         

          I also learned to my sorrow what an iphone can do to your data.  I believe it's because the installed apps and OS are updated so often.  I've seen as much as two gigs disappear in a matter of hours.

         

          I didn't think of macaddr filtering  as GabeU  did though.  I changed the password and then had to update the password on all my other devices.  (what a pain)   I believe the updates can be turned of at the Iphone also. 

         

          I don't do phones, I'm strictly a computer with 21 inch monitor type guy.

         

        The time has come," the Walrus said,
        "To talk of many things:
        Of shoes--and ships--and sealing-wax--
        Of cabbages--and kings--
        And why the sea is boiling hot--
        And whether pigs have wings."

         

        Lewis Carroll