Forum Discussion

ChaCha's avatar
ChaCha
Sophomore
7 years ago

Frequent Disconnects

I almost hate to post this since my internet speeds have improved immensely from less than 1 to 17Mbs most of the time.  Hate to jinx it.

Ever since the improvement in performance, I have been getting disconnected shortly after rebooting my pc and opening a web browser or email.  I would estimate that this happens 80% of the time. After I reconnect, it will happen again about 50% of the time, this can occur immediately or within 10 minutes.

Is there some setting that I can check and modify?

disconnect
modem
WiFi-Modem
  • Liz's avatar
    Liz
    7 years ago

    Hi ChaCha,

     

    Haven't heard back from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

     

     

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    7 years ago

    ChaCha

     

    Is this happening with a LAN connection or WiFi, or both?  

     

    Can you post a screenshot of the following page?  http://192.168.0.1/limited.html#!/state_code/state_code_monitor

     

    Remember to edit your SAN out of the picture.  If you don't know how to post the picture or edit your SAN out of it, you can just list the State Codes that you see.  Also, if you've just started your modem or have recently power cycled it and the issue hasn't happened, please wait until it does to get the screenshot of the page, as unplugging or power cycling the modem clears the state codes.  

  • Liz's avatar
    Liz
    Moderator
    7 years ago

    Hi ChaCha,

     

    Haven't heard back from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.