Forum Discussion
I cannot RECEIVE INCOMING Phone calls??
I cannot receive any incoming phone calls.The last time I had an incoming phone call was on 05/11/2020 - I have a dail tone and CAN make phone calls out.I searched the community board on my subject a...
Hi Sharon, no, no need to do that, I'll just send you another ATA which will come with a new LAN cable. You won't have to return the old ATA either.
-Liz
Hi Sharon,
Can you please check if you have a dial tone now?
-Liz
Thank You Liz,
And yes I did have an extra yellow cable and I tried that and still no LAN light.I guess it could remotely be possible that both cables are having issues,but I doubt that.I can go to nearest Wal-Mart and buy a totally brand new one but not sure if that will help or not.
Hi Sharon, no, no need to do that, I'll just send you another ATA which will come with a new LAN cable. You won't have to return the old ATA either.
-Liz
Thank You Liz for your help.It is truely appreciated - Kudos
You're welcome! The new ATA should arrive soon, please let me know how it works out for you.
-Liz
Hello Liz, The new ATA was delivered today it is a MTA8328 - I followed all instalation instructions and all lights except the phone symbol are lit.I have no dial tone and only a busy signal and now cannot dial out on the phone.Do I need to register it or activate it or something?? Thanks,Sharon
