Forum Discussion
I cannot RECEIVE INCOMING Phone calls??
I cannot receive any incoming phone calls.The last time I had an incoming phone call was on 05/11/2020 - I have a dail tone and CAN make phone calls out.I searched the community board on my subject a...
Hi Sharon, no, no need to do that, I'll just send you another ATA which will come with a new LAN cable. You won't have to return the old ATA either.
-Liz
Hi Sharon,
Can you please check if you have a dial tone now?
-Liz
Hi Sharon, no, no need to do that, I'll just send you another ATA which will come with a new LAN cable. You won't have to return the old ATA either.
-Liz
Thank You Liz for your help.It is truely appreciated - Kudos
You're welcome! The new ATA should arrive soon, please let me know how it works out for you.
-Liz
Hello Liz, The new ATA was delivered today it is a MTA8328 - I followed all instalation instructions and all lights except the phone symbol are lit.I have no dial tone and only a busy signal and now cannot dial out on the phone.Do I need to register it or activate it or something?? Thanks,Sharon
Hi Sharon,
The ATA may needs time to finish activating. I'm also checking with our engineers to ensure everything on our side is OK as well, I'll let you know.
-Liz
