Forum Discussion
I cannot RECEIVE INCOMING Phone calls??
I cannot receive any incoming phone calls.The last time I had an incoming phone call was on 05/11/2020 - I have a dail tone and CAN make phone calls out.I searched the community board on my subject a...
Hi Sharon, no, no need to do that, I'll just send you another ATA which will come with a new LAN cable. You won't have to return the old ATA either.
-Liz
Hi Sharon,
Can you please check if you have a dial tone now?
-Liz
You're very welcome.
The issue you're having is definitely a head scratcher, that's for sure. I have no doubt that Liz and/or the engineers, or a tech if it comes to that, will be able to get your phone back to working as it should. That doesn't do you any good right now, of course, but hang in there. :)
Hi Sharon,
Can you please check if you have a dial tone now?
-Liz
Yes Liz everything is up and running A-OK .Thank You for everything you have done to restore our families phone service.You have gone above and beyond.Many Thanks,I wish you a Blessed weekend and want you to know that I will have a great weekend, because I can once again to connect to my loved ones.Kudo's <3
Good morning Sharon,
Aw, I'm happy to see it's back up and running for you. Thank you for this nice update, my pleasure to assist you! If you have any other concerns, please don't hesitate to drop by the community again. Have a great rest of your week!
-Liz
