Forum Discussion
Intermittent no system light on HT1100 modem
My ht 1100 has been doing the same thing, usually around 1-2 pm. I thought it may be outside heat temp. My modem doesn't feel hot but I turn it off for 30-60 minutes and system light and Internet com...
I've got green check marks all the way across top to bottom for 48 hours in the diagnostics. I don't think it is anything I did but appears to be fixed.
Hello duke_mabank,
Thanks for posting. I pulled up your account to troubleshoot, but we are unable to communicate with your system. Please ensure that your modem is turned on and that all cables are securely connected. Thanks, and please let us know if this issue continues.
-Aedan
Aedan, the system light may have been out when you tried to communicate with my system. At 3:13 central time, I clicked on a link and nothing happened, went and looked at the modem and the system light was out but it came back on a few minutes later.
We won't worry about it now, I still think it could be heat related. Maybe my modem is getting hot since my living room is 85 degrees and even though my modem is on a table with nothing around it, my a/c is working hard to cool.
duke_mabank
It's more likely the modem, or ODU are going bad actually... I have an HT1100 sitting inside a server closet where the temperature easily reaches 90F and the terminal hasn't gone down yet. They do build these units to handle a fair bit of heat before they will have issues, and if it's an overheat issue for the modem, then the modem will power down and the power light or system light will go solid bright red.
If it was an ODU overheating, we would have many more complaints about the system light going out due to the extreme heatwave that has hit the country.Thanks.
