Forum Discussion

coachguy's avatar
coachguy
Freshman
8 years ago

Is Gen 5 service available on Echostar 17?

Hi,  Current Gen4 user and would like to upgrade to Gen 5 service.  My current dish is pointed at Echostar 17 with a clear line of sight. However I do not believe I have a clear line of sight to Ec...
Performance
  • Liz's avatar
    Liz
    8 years ago

    Good morning coachguy,

     

    I'm glad you found the community, thank you for posting. Good question-- I checked with our installation department, looks like you can go ahead and upgrade to Gen 5. If the tech definitely can't get line of sight to EchoStar 19, then you can stay on EchoStar 17, and still get that 30 GB Gen 5 plan. 

     

    Hope that helps!

     

gokartergo24's avatar
gokartergo24
Tutor
8 years ago

Not yet, Hopefully soon.

  • C0RR0SIVE's avatar
    C0RR0SIVE
    Associate Professor
    8 years ago

    Don't quote me on this... But I thought installers could install on ES-17 if LOS to ES-19 isn't available?  I know the new modems and plans are usable on ES-17 right now because of those areas that dont get any ES-19 coverage are using ES-17.

    • gokartergo24's avatar
      gokartergo24
      Tutor
      8 years ago

      Not yet.. We are supposed to be able to soon.. Only the three deads zones can get Gen5 on echostart17 now.

      • coachguy's avatar
        coachguy
        Freshman
        8 years ago

        Ok, that stinks. Appreciate the reply.

         

        I am currently on a Gen 4 plan that provides 15gb data per month. A Gen 5 plan for the same amount will provide 30gb data per month.
        Do you know if I sign up for that new p gen 5 service plan and double my available data allowance?

        I am currently running out of data with about 10-12 days left on my monthly cycles  due to having a bunch of teenagers in my house with heavy usage.

         

        Thanks

        Guy