Forum Discussion

Koser18's avatar
Koser18
Sophomore
4 years ago

Last month my remaining data increased on certain days?

I became a HughesNet customer / satellite internet user for the first time on April 2nd. For the first 2weeks I had certain  days where my remaining data (both Plan Data and Bonus Data) would increas...
  • maratsade's avatar
    4 years ago

    For the first few days of your account, HughesNet restores your data constantly, as a courtesy to allow people to update their devices if needed. After that time, data you use gets deducted from your monthly allowance. You have to learn how to budget the data so it will last all month. If you have 20 GB a month, you can use a little over half a GB per day in order for the data to last.  If you're doing data intensive things like streaming, your data will be depleted very fast.  You can buy tokens to restore your data if you want; they cost $3 a token and the minimun package is 3 tokens for $9. If you use a lot of data, this system can get expensive. (For comparison, Verizon's tokens are $15 for 1 GB). 

  • GabeU's avatar
    4 years ago

    Koser18 

     

    During your first twenty days of service, HughesNet continually refills your monthly data allotment.  This is done as a courtesy, so that new customers can update/upgrade their devices to current without it affecting their normal monthly allotment, as doing this can use quite a bit of data, especially if it's been a while since the customer was last online.  After these initial twenty days the refills stop and data usage is deducted from the monthly allotment in the normal manner.

     

    The initial 20 days of refills are mentioned in the Welcome email sent by HughesNet.