Forum Discussion
Tinkerbell7
7 years agoFreshman
Modem lights are not on and internet has been down for a week.
Our internet has been down for a week. The modem only has the power light and wi-fi lights on. I have called and talked to customer service try to fix the issue and am currently waiting for a eather n...
GabeU
7 years agoDistinguished Professor IV
I doubt very much that you'll be charged for the modem, but Amanda (or another mod) will tell you for sure.
Glad it's working for you again. :)
Tinkerbell7
7 years agoFreshman
We are too. Thank you very much!
- Amanda7 years agoModerator
Hi Tinkerbell7,
You will not be charged for the replacement or the visit :) Have a good weekend!
~Amanda
- Tinkerbell77 years agoFreshmanThank you! You too! ☺
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