Forum Discussion
Modem lights flash out and power light red
Wildchild, I've checked your account and see no communication still. I'm sorry I didn't catch this beforehand, looks as though BirdDog would be correct in the assumption that something might've happened to the radio from the power surge. To get this replaced, I've scheduled you for our earliest appointment available for a free technician visit. You'll receive a call or text to confirm the appointment or reschedule if necessary.
Hopefully this takes care of you!
-Brooke
Brooke, thank you so much for all the help. The tech was out earlier today and able to replace/repair all the problem pieces. We believe it was a close lightning strike that caused a surge and overload on the equipment. Everything is up and working now. Thank you BirdDog as well for the help and guidance for a newbie like me.
Yay!! I'm so glad. Thanks for letting me know too!
-Brooke
