Forum Discussion

hmccaulla's avatar
hmccaulla
Freshman
6 years ago

My computer is not seeing the wifi from Hug2 or 5

I have a HP PavilionP6530F, Wireless Lan 802.11b/g/n windows 10 version 1903 computer that is not identifying the Wifi **bleep** up the wifi signal but this computer. And of course, this is my main c...
  • GabeU's avatar
    GabeU
    6 years ago

    hmccaulla  

     

    A new WiFi card can be installed in a desktop computer fairly easily, as it goes in a PCI Express slot, but if the signal from the modem/router isn't good enough at the computer's location, a new WiFi card probably wouldn't help.  The WiFi cards themselves aren't all that expensive.  

     

    I would first check your WiFi signal strength at the location of the deskop.  You can use the HughesNet Mobile app, which works on your phone, and which has a "WiFi Gauge", or any other mobile app that you like that can test WiFi signal strength.  It's possible that it's a range issue, and a new WiFi card may not actually do the trick if this is the case.  

     

    If it is a range issue, HughesNet does have a WiFi Booster that works with the HT2000W modem, or you can even use a 3rd party WiFi router that gives better WiFi range than the HT2000W's. 

     

    Sometimes the makeup of a house can affect a signal where you wouldn't normally think it would, so it would definitely be a good idea to test that WiFi signal strength at the location of your desktop.

     

    Edit:  Sorry, I should have given the link to the HughesNet Mobile App.  Android and Apple.

hmccaulla's avatar
hmccaulla
Freshman

As indicated in the subject line, the computer is not identiying the wifi signal at all from the hughes router. It shows no signal other than my existing company. I did disconnect the current connection and tried to see if my computer would pick it up and nothing. 

Herb

GabeU's avatar
GabeU
Distinguished Professor IV
6 years ago

Liz 

 

The bleeping again.  SMH.  It's getting hard to be able to help someone because of this.  

 

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hmccaulla 

 

Let me try this again, and I'll include a picture this time...

 

With a device that can be connected to the HughesNet modem via LAN cable, please ensure that the WiFi radios are enabled.  To do so, with that LAN cable connected device, go here and enter admin as the password.  Then, on the Home page, ensure that both SSID Enable and SSID Broadcast are checked for the 2.4Ghz and 5Ghz radios.  If they are not, please check both boxes for the 2.4Ghz radio, then click Save Settings.  Then do the same for the 5Ghz radio.  

 

Then click on Advanced Setup and Wireless.  On that page, ensure that both the 2.4Ghz and 5Ghz **bleep**.  If they aren't, please check them, then click Save Settings.  Then exit the page and try connecting with your WiFi computer again.