Forum Discussion
New Gen 5 owner in Northern California (slow as molasses)
Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills. Service installed yesterday. Slow very slow speeds. Called tech support at Hughes today and they said they will esca...
My repoint to ES17 is done. Promising for sure.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
https://testmy.net/quickstats/macsociety
TJ
I hope you had better luck with someone getting back to you than i have from Engineering...been a weel with extremely slow internet,called Tech 3 times..ran upload/download test from Hughesnet sit,like you slow as molasses and i keep getting told someone from engineering will call. Spent ANOTHER hour on the phone with Tech just now and AGAIN someone will call...Hughesnet tech service is the worst.
12:50 am - 28Mbs
A few hours earlier? 280 Kb
So if I wanna use Hughesnet while I'm sleeping....I'm good to go.
Hi beam 55 folks,
Thank you for providing your speeds and feedback, please keep them coming so we can keep engineering informed. They confirmed that the work planned last Saturday was completed. Also, we've learned that two other network adjustments are slated for this Thursday, then the next Monday, Oct 16. The engineers did make clear that after these changes, there won't be an immediate improvement, so just keep checking in with us with your speeds and experiences. There's still another update down the line that should also help address your speed concerns, once we hear more about that, we'll let you know.
Your cooperation, patience, and understanding are much appreciated.
Hi All, Beam 55 here , and after FAP my speeds are not what they were before the troubles.
I get less than 2 Mbs consistantly and worse since the troubles.Used to be before the troubles, being FAPPED didn't change my speeds, I had 2.9 Mbs streams didn't buffer. Now :(
What changed the first week of October?
10.10.17 8:15 Am Pst
