Forum Discussion

Tholland1959's avatar
Tholland1959
New Poster
4 years ago

Reboot

Can I get my modem rebooted I am 3hrs away from home for a few more days and it stopped working.

  • GabeU's avatar
    GabeU
    4 years ago

    Tholland1959 

     

    The reps won't be back until tomorrow, but likely after getting some personal information from you via PM, for which they will give you a link, they'll be able to do so.  With this said, when coming back from a weekend it can take them a little longer to reply, but hopefully they'll do so tomorrow.

  • Liz's avatar
    Liz
    4 years ago

    Good morning Tholland1959, 

     

    We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

     

    Thanks,

    Liz

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    4 years ago

    Tholland1959 

     

    The reps won't be back until tomorrow, but likely after getting some personal information from you via PM, for which they will give you a link, they'll be able to do so.  With this said, when coming back from a weekend it can take them a little longer to reply, but hopefully they'll do so tomorrow.

  • Liz's avatar
    Liz
    Moderator
    4 years ago

    Good morning Tholland1959,

     

    I see it's your first post here, so welcome to the community! I just ran diagnostics on your site and the HughesNet equipment is working normally. Do you still need a reboot?

     

    -Liz

  • Liz's avatar
    Liz
    Moderator
    4 years ago

    Good morning Tholland1959, 

     

    We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

     

    Thanks,

    Liz