Forum Discussion
Sending and Recieving Faxes
- 8 years ago
Good morning Lee98611,
I see you're new here, so welcome to the community! Thanks for posting, I'm sorry that the installer misspoke about the HughesNet Voice capabilities. Normally if there's a discussion about faxing with the HughesNet Voice service, the sales or customer service rep should explain that HughesNet Voice does not support fax machines.
Our online FAQ and legal site states our incompatibility with fax machines as well:
I'm sorry for any inconvenience, I hope this clears things up.
I have VOIP service with ATT uVerse and I can send and receive faxes with it. Why can't Hughesnet offer the same service. I understand the technology aspect of the problem but what do they know that Hughesnet doesn't?
Coinoprus wrote:I have VOIP service with ATT uVerse and I can send and receive faxes with it. Why can't Hughesnet offer the same service. I understand the technology aspect of the problem but what do they know that Hughesnet doesn't?
Physics. That's what they know and what they deal with. The high latency inherent to satellite internet hurts the ability to fax with their VOIP service.
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