Forum Discussion

sydneyn2's avatar
sydneyn2
New Member
6 months ago

State Error Code 12.7.2

Internet has been down since Saturday, I can’t even do the built in self test to fix it like usual because it says its not associated. I have an tech coming tomorrow afternoon, they’ll probably have to send me a new modem, who knows how long that takes. I’m a freshman college  student, I have to have a stable wifi connection. Does anyone have ANY solutions for me? it’d be greatly appreciated 

  • Remy's avatar
    Remy
    Moderator
    6 months ago

    sydneyn2,

     

    Thank you for reaching out! It seems this is your first post. Welcome to the Community! I'm sorry to hear you've been experiencing some service issues, but it's great to hear that we have a technician visit set up. Please let us know how the visit goes, and we'll be able to assist further if any issues persist.

     

    Thanks,

    Remy