mcoleman
7 years agoFreshman
System light won't stay on
No internet. System light is off. I can reboot the modem and bring it back online but only momentarily as it will go back out again.
- 7 years ago
Good morning mcoleman,
Thank you for the updates. As a courtesy, I'm dispatching a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Thursday, Jun 28, 2018 between 11:00 AM-02:00 PM. Call us at 866.347.3292 and reference case #113385787 if you need to reschedule. Please let us know how the site visit goes.