Forum Discussion

ecoalex2's avatar
ecoalex2
Tutor
2 years ago

Trying To Post The Label Bot Says NO

I have wifi problems .The connection speeds go from dial-up to 2.1 Mps. If the Label bot allows this post, I will post test my test speed data etc.
Speed Problem
ecoalex2's avatar
ecoalex2
Tutor

Tonite's non performance-

 

My wife using a KIndle did 3 tests, I had all apps closed. She had under 300 Kps on her 3 tests. I tried the restart the wifi shtick , gained 150 Kps, still about dial up , the last test was pitiful, the wife not using an app.  I see others are having no connection at all. Hope they get this figured out. Now a cat Pic 🙂

 

ecoalex2's avatar
ecoalex2
Tutor
2 years ago

So Here's The  tests, Hughes Vrs Test my test. Same time frame. Notice the difference

                                                                                                                                                Test My test at same time-

  • Remy's avatar
    Remy
    Moderator
    2 years ago

    ecoalex2,

     

    Thanks for reaching out! We appreciate the detailed log and tests, they help expedite the investigation process quite a bit! To start, I'm going to add some tokens to the account. Please run some tests when you have the opportunity, I'd like to see if this issue is strictly related to FAP.

     

    Thanks,

    Remy

    • ecoalex2's avatar
      ecoalex2
      Tutor
      2 years ago

      How can I test speeds, when now during FAP I have tokens ? Seems contrary to diagnosing the problem.

       

      • Remy's avatar
        Remy
        Moderator
        2 years ago

        ecoalex2,

         

        Thanks for following up! I was looking to make sure non-FAP speeds are at the rate they're supposed to be. Please reach back out to us if the issue you've been having persists when the tokens have been used up!

         

        Thanks,

        Remy