Forum Discussion
Watchdog Violation
HP Pavilion, Windows 10.
We just upgraded to Hughesnet Elite. Since that, my computer cannot hook up to WiFi hughesnet. I can hook up no problem to my hotspot from Cricket Wireless. I did computer updates and tried many things online. We only can use Hughesnet when I connect directly to the Hughesnet booster via cable. When attempting to use the Hughesnet WiFi, I get the Watchdog Violation error and my computer has to restart. Very frustrating.
- DamianModerator
Thank you for posting and welcome to the community. First I am sorry to hear this is happening. To get some clarification, did you upgrade from Gen 5 to The new Hughesnet Elite plan? Or were you already on the new Hughesnet system? I ask because the new Hughesnet service has upgraded Wi-Fi and if a driver is out of date, it will not work. Updating drivers in general should usually do the trick. -Damian
- pmbrNew Poster
Thanks.
I updated everything. At first, when we hooked up, everything was great. After the installer left, computer kept crashing. My computer is from 2010 but always worked great. We had the old internet from 2014 Hughesnet. That worked fine. If there is a driver that you know of, let me know. HP Pavilion.
- MarkJFineProfessor
I think what Damian is trying to say is that the modems are now running 802.11ax by default. In theory, devices designed to see older protocols (e.g., 802.11g) should recognize it, however some aren't even recognizing there's even an available wifi channel.
Try logging into your wifi settings: (http://192.168.42.1/wireless_main.htm?t=1707568432118) and changing the protocol for the wifi band that you're trying to use from 11ax to either 11g, 11n, or 11ac (whatever you were using before) and see if it now works.
- pmbrNew Poster
I completely restored my system to day 1 of purchase and updated. I tried updating drivers and it said I had the most current one.
- MarkJFineProfessor
Updating the drivers may not do anything if the wifi in the machine is too old to recognize a newer protocol.
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