Forum Discussion

New Poster

2 years ago

Watchdog Violation

HP Pavilion, Windows 10. We just upgraded to Hughesnet Elite. Since that, my computer cannot hook up to WiFi hughesnet. I can hook up no problem to my hotspot from Cricket Wireless. I did comp...

Damian

Moderator

2 years ago

@pmbr

Thank you for posting and welcome to the community. First I am sorry to hear this is happening. To get some clarification, did you upgrade from Gen 5 to The new Hughesnet Elite plan? Or were you already on the new Hughesnet system? I ask because the new Hughesnet service has upgraded Wi-Fi and if a driver is out of date, it will not work. Updating drivers in general should usually do the trick. -Damian

pmbr

New Poster

2 years ago

I completely restored my system to day 1 of purchase and updated. I tried updating drivers and it said I had the most current one.

MarkJFine
Professor
2 years ago
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Updating the drivers may not do anything if the wifi in the machine is too old to recognize a newer protocol.
- maratsade
  Distinguished Professor IV
  2 years ago
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  Their machine is 14 years old. They say they restored it to "day 1 of purchase," which I guess means factory settings, but those were 14 year old settings. And even though they get the message that the drivers are the most current, that may mean they're the most current as of a prior date.
GabeU
Distinguished Professor IV
2 years ago
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pmbr wrote:
I completely restored my system to day 1 of purchase and updated. I tried updating drivers and it said I had the most current one.
Did you subsequently upgrade it to Windows 10? A fourteen year old PC would have come with Windows 7.

You may have two things going on here.

1. The machine is too old to support the WiFi protocol. You could probably rectify this with a simple USB WiFi adapter. However...

2. The machine is having shutdown issues because it's old. Either a replaceable component is "going", such as the storage, RAM or GPU, or the motherboard itself is "going".

Additionally, with its age you're soon going to run into a significant problem, as in Windows 10 reaching the end of its support, and your machine most assuredly does not support Windows 11. You could keep it going after that with a Linux distro, but you're likely still going to have problems with the WiFi because of its age, and if the machine is in fact "going", a Linux distro won't make any difference.

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Violation","id":"message:141669","revisionNum":1,"repliesCount":17,"author":{"__ref":"User:user:148177"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:141669"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:141669"},"body@stripHtml({\"truncateLength\":200})":" HP Pavilion, Windows 10. We just upgraded to Hughesnet Elite. Since that, my computer cannot hook up to WiFi hughesnet. I can hook up no problem to my hotspot from Cricket Wireless. I did comp...","body@stringLength":"510","rawBody":"

HP Pavilion, Windows 10.

We just upgraded to Hughesnet Elite. Since that, my computer cannot hook up to WiFi hughesnet. I can hook up no problem to my hotspot from Cricket Wireless. I did computer updates and tried many things online. We only can use Hughesnet when I connect directly to the Hughesnet booster via cable. When attempting to use the Hughesnet WiFi, I get the Watchdog Violation error and my computer has to restart. Very frustrating.

","kudosSumWeight":0,"postTime":"2024-02-09T18:11:46.511-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:141669_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":5892},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:141669":{"__typename":"Conversation","id":"conversation:141669","solved":false,"topic":{"__ref":"ForumTopicMessage:message:141669"},"lastPostingActivityTime":"2024-02-11T13:02:03.094-05:00","lastPostTime":"2024-02-11T13:02:03.094-05:00","unreadReplyCount":17,"isSubscribed":false},"ModerationData:moderation_data:141669":{"__typename":"ModerationData","id":"moderation_data:141669","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:141669_1":{"__typename":"Revision","id":"revision:141669_1","lastEditTime":"2024-02-09T18:11:46.511-05:00"},"ForumReplyMessage:message:141682":{"__typename":"ForumReplyMessage","id":"message:141682","conversation":{"__ref":"Conversation:conversation:141669"},"author":{"__ref":"User:user:148177"},"revisionNum":1,"uid":141682,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: Watchdog Violation","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:141682"},"parent":{"__ref":"ForumReplyMessage:message:141670"},"body":"

I completely restored my system to day 1 of purchase and updated. I tried updating drivers and it said I had the most current one.

","body@stringLength":"143","rawBody":"

I completely restored my system to day 1 of purchase and updated. I tried updating drivers and it said I had the most current one.

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@pmbr

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@pmbr

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Updating the drivers may not do anything if the wifi in the machine is too old to recognize a newer protocol.

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Updating the drivers may not do anything if the wifi in the machine is too old to recognize a newer protocol.

Their machine is 14 years old. They say they restored it to \"day 1 of purchase,\" which I guess means factory settings, but those were 14 year old settings. And even though they get the message that the drivers are the most current, that may mean they're the most current as of a prior date.

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pmbr wrote:
I completely restored my system to day 1 of purchase and updated. I tried updating drivers and it said I had the most current one.

Did you subsequently upgrade it to Windows 10? A fourteen year old PC would have come with Windows 7.

You may have two things going on here.

1. The machine is too old to support the WiFi protocol. You could probably rectify this with a simple USB WiFi adapter. However...

2. The machine is having shutdown issues because it's old. Either a replaceable component is \"going\", such as the storage, RAM or GPU, or the motherboard itself is \"going\".

Additionally, with its age you're soon going to run into a significant problem, as in Windows 10 reaching the end of its support, and your machine most assuredly does not support Windows 11. You could keep it going after that with a Linux distro, but you're likely still going to have problems with the WiFi because of its age, and if the machine is in fact \"going\", a Linux distro won't make any difference.

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wrote:
I completely restored my system to day 1 of purchase and updated. I tried updating drivers and it said I had the most current one.

Did you subsequently upgrade it to Windows 10? A fourteen year old PC would have come with Windows 7.

You may have two things going on here.

1. The machine is too old to support the WiFi protocol. You could probably rectify this with a simple USB WiFi adapter. However...

2. The machine is having shutdown issues because it's old. Either a replaceable component is \"going\", such as the storage, RAM or GPU, or the motherboard itself is \"going\".

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