Forum Discussion

lakeland4

Junior

4 years ago

Solved

Where is Connected Device Information Stored?

Liz

Moderator

4 years ago

Hi lakeland4,

Good question! That data is stored in one of our databases, which is why it takes some time to load.

-Liz

lakeland4

Junior

4 years ago

Thank you

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is Connected Device Information Stored?","id":"message:137060","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:57676"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:137060"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:137060"},"body@stripHtml({\"truncateLength\":200})":" I have a Gen5 HT2000W modem and in searching for information on connecting devices I came across the page ‘How Can I See Daily Usage By Device’ (https://my.hughesnet.com/support/faq/898/). It descri...","body@stringLength":"621","rawBody":"

I have a Gen5 HT2000W modem and in searching for information on connecting devices I came across the page ‘How Can I See Daily Usage By Device’ (https://my.hughesnet.com/support/faq/898/). It describes how you can view your usage for the 24 hour period but it may take several minutes to load your usage over the previous 14 days. My question is if the device’s data usage information is stored in the modem why would it take that long? Or is the information stored elsewhere?

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Thank you

","body@stringLength":"16","rawBody":"

Thank you

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Hi lakeland4,

Good question! That data is stored in one of our databases, which is why it takes some time to load.

-Liz

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Hi lakeland4,

Good question! That data is stored in one of our databases, which is why it takes some time to load.

-Liz

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