Forum Discussion

sarah leach's avatar
sarah leach
New Poster
9 years ago

If no IP address then you need to restart unit to gain IP address for unit

Restart unit to get IP address for modum
Liz's avatar
Liz
Moderator
Rebooting or powercycling a device is always worth a try. :) Thanks for sharing, Sarah!

-Liz
Davey's avatar
Davey
Freshman
8 years ago

Are u saying to restart the router or my tablet? My other devices are connecting.

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    8 years ago

    Davey

     

    Neither.  The OP is referring to a different type of issue.  

    • Davey's avatar
      Davey
      Freshman
      8 years ago

      Ok but my tablet is not showing an IP address only a Mac # ,whatever that is, in the wifi settings.  Thanks

      • GabeU's avatar
        GabeU
        Distinguished Professor IV
        8 years ago

        Davey

         

        I don't know exactly what the OP is referring to, as in actual IP address or IP Gateway Association State, but if your other devices are able to connect, it's most likely a settings issue that is not allowing your Android based tablet to connect.  

         

        It won't hurt anything to power cycle the HT2000W modem (unplug it at the outlet, wait 30 seconds, then plug it back in), but I don't know that it will help.  You can always try.  

         

        Edit:  Sorry, I'm getting your issue mixed up with another.  You didn't sate you had any other devices.