Forum Discussion

Cabin74's avatar
Cabin74
New Member
3 years ago

Address for returning equipment

I am looking for the address as to where I return equipment too.  In case, i do not receive a box.  I am Leary that i won’t receive on and want to be on top of getting this equipment returned.  

  • To add to maratsade's info, the equipment return kit will be sent out to you shortly after your service has been terminated. Unless you've requested an 'immediate cancellation', your service will terminate at the end of your current monthly service cycle.  

     

    The following is a link to the sheet that will come with the return kit, just so you know in advance what you need to return and how to do so.  Don't rely on the address shown on the sheet in the link, as it may very well be different than what's on the shipping label included with your return kit.

     

    https://my.hughesnet.com/support/wp-content/uploads/1041328-0001_b.pdf

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    The label to return the equipment will be included in the box they send. You have to wait until you receive the box. 

  • GabeU's avatar
    GabeU
    Distinguished Professor IV

    To add to maratsade's info, the equipment return kit will be sent out to you shortly after your service has been terminated. Unless you've requested an 'immediate cancellation', your service will terminate at the end of your current monthly service cycle.  

     

    The following is a link to the sheet that will come with the return kit, just so you know in advance what you need to return and how to do so.  Don't rely on the address shown on the sheet in the link, as it may very well be different than what's on the shipping label included with your return kit.

     

    https://my.hughesnet.com/support/wp-content/uploads/1041328-0001_b.pdf