The reps on this site will have to look at your account and see if the person who signed you up for the account left any notes. The reps will probably get back to you through this site sometime this week.
Since this is the General Discussion area, which is not for HughesNet support, I suggest you open a new topic under myAccount and Billing. Just click the "start a new topic" button. You can copy what you wrote here and paste it there.
You're welcome! I hope they will at least have account notes, even though they will likely no longer have the sales call. Good luck!
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