False advertisement of download speeds
I upgraded from Gen4 to Gen5 on 9/16/17. Immediately after the tech left I tried my new internet out to see all this speed, unfortunately Gen5 was way slower than Gen4 I had. After several days of sp...
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I have been having the same issues with my speed and constantly on the phone with tech support since I have had this service. When I mentioned about termination I was told that it would cost me $400+ even though I am not getting the service that I am paying for. This is bull!!
Unfortunately you are not alone
