False advertisement of download speeds
I upgraded from Gen4 to Gen5 on 9/16/17. Immediately after the tech left I tried my new internet out to see all this speed, unfortunately Gen5 was way slower than Gen4 I had. After several days of sp...
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Your speeds are like mine. They have burned up my Trial period trying to fix it. Looks like I'm going to collections now. :(
It may be beneficial for you to start a new topic to address your individual speed issue.
With that said, unless you signed up through a reseller that specifically offered such, there is no trial period. Hughesnet, themselves, do not offer a trial period.