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Horrible Upload Speed, Week 3

Sophomore

Horrible Upload Speed, Week 3

Not looking for tech support, just an informational post.

I've seen tons of posts lately about poor performance of the network.  You are not alone.  For 3 weeks now I have also been having issues.  It started with a complete outage of service with an error stating that there was no upload link.  When service was restored, I was getting latency that spiked into the 7+ second range, and numerous speed tests from 3rd party sites showed that I was getting an upload speed of 0.1mbps.  Finally got around to running Hughes' test today and while the numbers were better, still far from where they should be.

Test #1 - 29.782 Down, 0.291 Up

Test #2 - 29.706 Down, 0.379 Up

Test #3 - 30.019 Down, 0.47s Up

Download speeds were well above the package I have, but uploads would start fine then hang at 60-80% (on a 1MB file). I believe these hang-ups are responsible for my extremely high latency, and most likely others as well. 

21 REPLIES 21
New Poster

Re: Horrible Upload Speed, Week 3

Hughes Net in general is terrible. I am so glad my 2 years are up and there are finally other services. I have never been able to watch any thing in HD. It keeps stopping and loading. I called to cancel my services, they told me that I had to retrive my radio transmitter from my roof. My lawyer is going to have fun with this one Smiley Happy Sorry to tell you the best thing you can do is find another provider, plain and simple.

Distinguished Professor IV

Re: Horrible Upload Speed, Week 3


@kurtis42501 wrote:

Hughes Net in general is terrible. I am so glad my 2 years are up and there are finally other services. I have never been able to watch any thing in HD. It keeps stopping and loading. I called to cancel my services, they told me that I had to retrive my radio transmitter from my roof. My lawyer is going to have fun with this one Smiley Happy Sorry to tell you the best thing you can do is find another provider, plain and simple.


Did you bother toggling the Video Data Saver? 

 

I'm wondering how much your lawyer will charge for telling you that you are bound to arbitration, which you agreed to.  

 

If you'd like help with your issue you should start a new topic, and I suggest taking a different approach if you do.  


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Sophomore

Re: Horrible Upload Speed, Week 3


@kurtis42501 wrote:

 Sorry to tell you the best thing you can do is find another provider, plain and simple.


Luckily I am no longer under contract as well.  Just waiting on my hookup to the new FIOS network in my area.  2 weeks to go.

Honorary Alumnus

Re: Horrible Upload Speed, Week 3

@ChrisVZ

 

 "Just waiting on my hookup to the new FIOS network in my area.  2 weeks to go"

 

So it begs the question, just why are you posting in the Community in an area clearly marked as "not for support"?

 

Sophomore

Re: Horrible Upload Speed, Week 3

Because, as the FIRST sentence in my FIRST post states, I am not looking for support.  I am limping through the last few days until I no longer require Hughes' services. I have no desire to be told that it is the weather, or that I need to pay a technician to re-align my dish. 

Assistant Professor

Re: Horrible Upload Speed, Week 3

Then what's the point of just complaining on a site designed for user support?

Just venting because you can?


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Sophomore

Re: Horrible Upload Speed, Week 3


@MarkJFine wrote:

Then what's the point of just complaining on a site designed for user support?

Just venting because you can?


Yep.  When my connection is so poor I cannot use it as I wish, I will vent. What better place than where others are experiencing the same issues?

Assistant Professor

Re: Horrible Upload Speed, Week 3


@ChrisVZ wrote:

What better place than where others are experiencing the same issues?

Maybe because it's generally annoying and not helpful to anyone?

It also just makes you look like a kvetch.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Sophomore

Re: Horrible Upload Speed, Week 3


@MarkJFine wrote:

It also just makes you look like a kvetch.


So does attacking people on the internet....