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Multiple and conflicting answers by Hughes net employees.

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PissedCustomer
New Poster

Multiple and conflicting answers by Hughes net employees.

Anytime I don't get a resolution from an agent I call back. I always get multiple and conflicting answers when trying to resolve a single issue. This is a perfect example of a disorganized company that is not customer oriented. I'm sure if the company had a problem with me it would be resolved immediately, but I can rarely get my problems fixed the first call.
3 REPLIES 3
GabeU
Distinguished Professor IV

@PissedCustomer

 

If you would like help with the issue(s) you are experiencing please start a new topic in the appropriate section.  

Amanda
Moderator

Hello,

 

We've moved your topic to the myAccount and Billing section for now since it is a little unclear as to the actual issue you're experiencing. From the notes on your account it seems the last few calls were dropped before we could provide a resolution.

 

Please let us know what particular problem you are experiencing so that we can better assist you.

 

Thank you,

Amanda

Amanda
Moderator

Hello,

 

  We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

~Amanda