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Multiple and conflicting answers by Hughes net employees.

New Poster

Multiple and conflicting answers by Hughes net employees.

Anytime I don't get a resolution from an agent I call back. I always get multiple and conflicting answers when trying to resolve a single issue. This is a perfect example of a disorganized company that is not customer oriented. I'm sure if the company had a problem with me it would be resolved immediately, but I can rarely get my problems fixed the first call.
3 REPLIES
Distinguished Professor II

Re: Multiple and conflicting answers by Hughes net employees.

@PissedCustomer

 

If you would like help with the issue(s) you are experiencing please start a new topic in the appropriate section.  


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Moderator

Re: Multiple and conflicting answers by Hughes net employees.

Hello,

 

We've moved your topic to the myAccount and Billing section for now since it is a little unclear as to the actual issue you're experiencing. From the notes on your account it seems the last few calls were dropped before we could provide a resolution.

 

Please let us know what particular problem you are experiencing so that we can better assist you.

 

Thank you,

Amanda

Highlighted
Moderator

Re: Multiple and conflicting answers by Hughes net employees.

Hello,

 

  We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

~Amanda