Forum Discussion
PLEASE READ AND RELAY
I was used to cable internet at my old home. Unfortunatly where I live now, this terrible stone age internet is all I have. This is NOT high speed internet. Buffers constantly and only plays in sta...
First, you can request a review of your sales call if it hasn't been longer than 90 days. If it's determined that you were misled you may have recourse, as in cancelling without an ETF. You need to do so in the Tech Support section.
Secondly, three PCs and Youtube vids quite often, as well as everything else the average person does on the net with a capped service. I've never run out of my 20GB of data. The sales reps can only guess what you'll use as it's based on an average. If it's not enough data you can always upgrade. You can also do things to lessen your data usage, including settings adjustments and installing ad blockers.
FYI, it would take around 50 days of nonstop usage to run through 20GB of data at dialup speeds.
If you would like to troubleshoot your speed issues, please post in the Tech Support section.
