Reggie
6 years agoTeaching Assistant
Printer
This is a nonhughes question. I noticed about 6 mos. ago that my printer doesnot print from the internet correctly. When I try to print, it print two lines of print. I found a workaround. If I copy...
Been busy this week, but I'll be honest that I've never seen this problem before.
Could be a bad driver, could be a firmware issue, or could be something gone bad inside the printer itself.
First thing I would try is completely reboot the printer then print a test page from it's front panel (if possible). If that comes out ok but still prints funky, then it's not the printer.
Second thing is to double check all the printer settings using the OS's device control panel. If possible, make sure the drivers are all up to date - if printer's manufacturer also has something to check the drivers, manually check to see if there's something that needs updating. I know HP has one and it doesn't always check in the background.
Third and last thing to check is using the System Options to make sure the OS is completely up to date.
Thank you for all the replies. When I have more time, I think I will take Gabe's suggestion to start a new post. This time with more information.