Forum Discussion

jacobsenlc's avatar
jacobsenlc
New Poster
7 years ago

Gen5 Upgrade with no change to dish?

I just upgraded from Gen4 to Gen5.  I was told I will receive my new Modem/Router in 7 to 10 days.  I asked if there was a local service call required to "point" the dish to the new Gen5 satellite.  ...
  • BirdDog's avatar
    BirdDog
    7 years ago

    Echostar 17 is now considered a Gen 5 satellite just like Echostar 19. To be honest with the recent problems with some beams on E19, you may bebetter off staying on E17, at least for the near term.

     

    Also, some places are served by both satellites, hopefully they are trying to balance the load between the two. So maybe they determined it was best to keep you on the older satellite.

     

    All that is required for Gen 5 service is the new modem/router combo (HT2000W).

  • jacobsenlc's avatar
    jacobsenlc
    7 years ago

    OK.  This makes sense.  Thank you for the quick reply.

dacarrigan's avatar
dacarrigan
Spectator
7 years ago

What was the cost of the upgrade to GEN5

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    7 years ago
    dacarrigan wrote:

    What was the cost of the upgrade to GEN5

    No matter the OP's cost, you can find out what your cost would be by visiting https://www.hughesnet.com/ and inputting your address, or by calling the number on the site.