Forum Discussion
Gen5 Upgrade..
I have decided to upgrade to Gen5. I have some questions that I want to be addressed before the install. I currently have an HN9000 model which uses 2 cables from the dish to modem. I had my in...
GabeU Your Gen5 was on the 20 day reset correct? After the 20 days did your month restart or did you have the remainder of the month to use your plan data? My account shows Allowance Resets in 29 days.
On the HN9000 system there was a Troubleshooting option in the System Control Center. I dont see a Troubleshooting for Gen5. Is there anyway to test if there is a problem and then reset the connection. I also do not see anywhere to Restart the modem. Is the only way to restart by unplugging the power?
No. I didn't have the resets. Those coming from Gen4 (not sure about the faux Gen4) don't get the daily resets when upgrading to Gen5.
If I remember correctly, when I upgraded from my legacy plan to Gen4 and got the 20 days of daily resets, my account showed the proper allowance reset date, but I was still getting the daily resets. Once I was through with the initial 20 days of daily resets the data I had was for the remainder of the cycle (ten days), and then reset like a normal month after those ten days.
If yours is resetting more often than daily, it may continue to do so, but it will most likely only be for the first twenty days. That's pretty cool. Heck, that truly is like being unlimited for those 20 days. Even luckier bugger!!!! :)
Edit: The 12MB file size is for download speed testing with Gen4, but being that Gen5's speed can be twice what Gen4's are, the recommended download file size is 25MB.
Edit: Being that the speed was very good when directly connected, hopefully you can fiddle around and figure out how to get the wireless speeds near that, too. Perhaps someone on here may have some additional things to try.
Don't get spoiled or spoil the kiddos during a reset period.
Those coming from Gen3 to Gen4/5 will get 20 days of resets. Those coming from Gen4, unless they get a new SAN, will not get daily resets.
Anyways, yeah, Gen5 use the 25MB download package, and the 3 or 4MB upload package if testing that.
As for website issues, yeup, I have experienced odd slowdowns when opening websites, but have only experienced it when Web-Accel is on. I suspect Gen5 is more popular than expected and those servers take a good beating once in awhile thus causing page hangs and other abnormalities.
Gen4 had similar launch issues early on in its life, after a month or two everything was good to go for most everyone till the congestion started to take a toll on it.
By the way, if your able to, when testing, do direct connections...
As far as rebooting the modem, you can do so in the WebGUI under the Advanced Menu, there will be an almost invisible "i" icon near the language selection, click that, and you can click reboot.How can I find out where my Relay location is? (I forget what the proper name is for it LOL)
We are having some storms move through here now. Nothing real heavy here right now just light rain but dark clouds and thundering. My signal has droped to around 70. Like to see what it does in more heavy rain!
