I have decided to upgrade to Gen5. I have some questions that I want to be addressed before the install. I currently have an HN9000 model which uses 2 cables from the dish to modem. I had my in...
Are you using a public DNS server, like Google's or someone else's? Doing so can cause that. I use Google's and it does that for me, too. I have to use 192.168.0.1.
I use Firefox mostly. But I havent tried any other browsers. I just tried Internet Explorer, Chrome, Opera, and Edge. None of them will open it using www.systemcontrolcenter.com. I believe with my Spaceway HN9000 modem I was able to open it that way, but I was always used to typing 192.168.0.1 so always used that. It sounds like with Gen5 it does not accept www.systemcontrolcenter.com ??
Not the browser you use, but the DNS settings for your computer's network adapter. Some people change their DNS settings from the default setting of obtaining the DNS server address automatically, which ends up using Hughesnet's DNS server, to manually setting it to Google's or someone else's.
If you didn't manually change your DNS settings in your adapter, then it's probably using Hughesnet's, and if it is, I don't know why using the www.systemcontrolcenter.com address won't work for you. I'm sure the more adept people like Corrosive, BirdDog and Gwalk may have an idea as to why using that URL for the System Control Center isn't working.
But, with that said, at least you can still get to the SCC using its IP address.
No I did not change anything. Everything is what ever it was set automatically. If its something that needs changed to be able to use the web address, Why do they advise people to go to www.systemcontrolcenter.com just going to cause more confusion with the basic person. I know what is meant if someone says system control center so I know where to go (I know both methods are listed in posts)
They use the www.systemcontrolcenter.com address because that's the main address to go to. It works for most people, and if it's not working that suggests that something is altered with the setup. What exactly can cause that problem, other than what I mentioned, I don't know. I'm sure there are other things, but I don't know enough about them to know what to suggest.
And along with the fact that it works for most people, the general public knows what an address like that is and what they are supposed to do with it, but if Hughesnet listed an IP address as the location of the SCC, many people wouldn't know what to do with it. They'd be clueless as to how they are supposed to use a bunch of numbers and dots to get anywhere.
Again, the fact that the www address doesn't get you to the SCC suggests something is different with the set up that would enable you to utilize that. It doesn't mean it's a problem, per se, but only that whatever is going on stops your broswer from being able to utilize that address for the SCC. It shouldn't be affecting anything else.
Like I said, I know the reason that I can't personally use it is because of me using Google's DNS servers, so I just use the IP address. Why you can't use it I don't know.
I just connected my laptop directly to the modem and tried going to www.systemcontrolcenter.com and it worked. So I guess its my router thats stopping it. Does anyone know what I can / should do to get it working with my router?
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Upgrade..","id":"message:76440","revisionNum":1,"repliesCount":38,"author":{"__ref":"User:user:23978"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ProductsandPlans"},"conversation":{"__ref":"Conversation:conversation:76440"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:76440"},"body@stripHtml({\"truncateLength\":200})":" I have decided to upgrade to Gen5. I have some questions that I want to be addressed before the install. I currently have an HN9000 model which uses 2 cables from the dish to modem. I had my in...","body@stringLength":"1452","rawBody":"
I have decided to upgrade to Gen5. I have some questions that I want to be addressed before the install.
I currently have an HN9000 model which uses 2 cables from the dish to modem. I had my initial install done in 2008. Will the installer run new cable for the new system or just use the old? With it being 9 years old would it be best to advise them to run new?? I know Gen5 uses only one cable, do they only run one single cable or do they still use the dual combined cable and only connect one of them? (Just a note my cable is ran above ground, I don't know if HughesNet recommends this, but I have a water line running across under ground between where dish is and house so having the cable underground is not really an option).
I was looking around for some details on what a normal install consists of and could not find any information. I know before pole mounts were extra cost and if you need more than a certain amount of cable, is there a cable limit now? (I had to pay extra when my system was installed in 2008). I am hoping to be able to use my current pole but if the installer suggests a new pole or location is pole mounts extra?.... In 2008, I bought a pole / concrete and put it in myself.... The installer showed us where he recommended and then came back the next day to do the install with no extra charge having to come back.
Not the browser you use, but the DNS settings for your computer's network adapter. Some people change their DNS settings from the default setting of obtaining the DNS server address automatically, which ends up using Hughesnet's DNS server, to manually setting it to Google's or someone else's.
If you didn't manually change your DNS settings in your adapter, then it's probably using Hughesnet's, and if it is, I don't know why using the www.systemcontrolcenter.com address won't work for you. I'm sure the more adept people like Corrosive, BirdDog and Gwalk may have an idea as to why using that URL for the System Control Center isn't working.
But, with that said, at least you can still get to the SCC using its IP address.
","body@stringLength":"1153","rawBody":"
Not the browser you use, but the DNS settings for your computer's network adapter. Some people change their DNS settings from the default setting of obtaining the DNS server address automatically, which ends up using Hughesnet's DNS server, to manually setting it to Google's or someone else's.
If you didn't manually change your DNS settings in your adapter, then it's probably using Hughesnet's, and if it is, I don't know why using the www.systemcontrolcenter.com address won't work for you. I'm sure the more adept people like Corrosive, BirdDog and Gwalk may have an idea as to why using that URL for the System Control Center isn't working.
But, with that said, at least you can still get to the SCC using its IP address.
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Are you using a public DNS server, like Google's or someone else's? Doing so can cause that. I use Google's and it does that for me, too. I have to use 192.168.0.1.
I use Firefox mostly. But I havent tried any other browsers. I just tried Internet Explorer, Chrome, Opera, and Edge. None of them will open it using www.systemcontrolcenter.com. I believe with my Spaceway HN9000 modem I was able to open it that way, but I was always used to typing 192.168.0.1 so always used that. It sounds like with Gen5 it does not accept www.systemcontrolcenter.com ??
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Are you using a public DNS server, like Google's or someone else's? Doing so can cause that. I use Google's and it does that for me, too. I have to use 192.168.0.1.
I use Firefox mostly. But I havent tried any other browsers. I just tried Internet Explorer, Chrome, Opera, and Edge. None of them will open it using www.systemcontrolcenter.com. I believe with my Spaceway HN9000 modem I was able to open it that way, but I was always used to typing 192.168.0.1 so always used that. It sounds like with Gen5 it does not accept www.systemcontrolcenter.com ??
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No I did not change anything. Everything is what ever it was set automatically. If its something that needs changed to be able to use the web address, Why do they advise people to go to www.systemcontrolcenter.com just going to cause more confusion with the basic person. I know what is meant if someone says system control center so I know where to go (I know both methods are listed in posts)
No I did not change anything. Everything is what ever it was set automatically. If its something that needs changed to be able to use the web address, Why do they advise people to go to www.systemcontrolcenter.com just going to cause more confusion with the basic person. I know what is meant if someone says system control center so I know where to go (I know both methods are listed in posts)
They use the www.systemcontrolcenter.com address because that's the main address to go to. It works for most people, and if it's not working that suggests that something is altered with the setup. What exactly can cause that problem, other than what I mentioned, I don't know. I'm sure there are other things, but I don't know enough about them to know what to suggest.
And along with the fact that it works for most people, the general public knows what an address like that is and what they are supposed to do with it, but if Hughesnet listed an IP address as the location of the SCC, many people wouldn't know what to do with it. They'd be clueless as to how they are supposed to use a bunch of numbers and dots to get anywhere.
Again, the fact that the www address doesn't get you to the SCC suggests something is different with the set up that would enable you to utilize that. It doesn't mean it's a problem, per se, but only that whatever is going on stops your broswer from being able to utilize that address for the SCC. It shouldn't be affecting anything else.
Like I said, I know the reason that I can't personally use it is because of me using Google's DNS servers, so I just use the IP address. Why you can't use it I don't know.
They use the www.systemcontrolcenter.com address because that's the main address to go to. It works for most people, and if it's not working that suggests that something is altered with the setup. What exactly can cause that problem, other than what I mentioned, I don't know. I'm sure there are other things, but I don't know enough about them to know what to suggest.
And along with the fact that it works for most people, the general public knows what an address like that is and what they are supposed to do with it, but if Hughesnet listed an IP address as the location of the SCC, many people wouldn't know what to do with it. They'd be clueless as to how they are supposed to use a bunch of numbers and dots to get anywhere.
Again, the fact that the www address doesn't get you to the SCC suggests something is different with the set up that would enable you to utilize that. It doesn't mean it's a problem, per se, but only that whatever is going on stops your broswer from being able to utilize that address for the SCC. It shouldn't be affecting anything else.
Like I said, I know the reason that I can't personally use it is because of me using Google's DNS servers, so I just use the IP address. Why you can't use it I don't know.
I just connected my laptop directly to the modem and tried going to www.systemcontrolcenter.com and it worked. So I guess its my router thats stopping it. Does anyone know what I can / should do to get it working with my router?
I just connected my laptop directly to the modem and tried going to www.systemcontrolcenter.com and it worked. So I guess its my router thats stopping it. Does anyone know what I can / should do to get it working with my router?
