Hughes WIFI does not work using VPN slow spped

Hughesnet doesn't guarantee speeds at all, speeds are advertised as upto, that is covered in the contract, and it is well known by many that VPN over a satellite connection is iffy at best, as it usually doesn't work at all.  I am sure Liz or Amanda would be more than happy to look into your sales call to see if you was mislead, and if so, coach the sales agent, and let you out ETF free.  Agents, from my understanding are to state that VPN services are not supported on Hughesnet if the customer makes mention of using a VPN.

However, if it has been more than 90 days since the sales call, they may not be able to pull up the sales recording.  Also, if not found in your favor (the agent explained everything properly) then you will be subject to the ETF.