Forum Discussion
Perhaps in the future, but doubtful that it will be anytime soon. It's not a question of what they feel like offering, it's a question of throughput.
And, as has been suggested, the grass isn't always greener, no matter how it may look from a distance.
The new standard for "unlimited" (Exede) seems to mean they don't shut you off entirely. HughesNet could start offering 500 GB plans with the caveat that they might start slowing things down at 10, 20, 30 50 GB based on loading. Actually no different than what is already being offered IMO.
The "unlimited" thing is very subjective and a lot misleading as far as I'm concerned. Exede can say they have an "unlimited" 150 GB plan but the speed can still be anything from 1 Mbps to the max possible speed. Nothing is guaranteed by either provider if you read the fine print.
Nothing is guaranteed by either satellite provider when it comes to constant speed. You won't get max speed 24/7 with Exede "unlimited" plan, I guarantee that. Just like I don't get max speed 24/7 with my plan on HughesNet. Sorry, not how it works with either provider.
- GabeU8 years agoDistinguished Professor IV
Very true. When it comes right down to it, Hughesnet's service is already unlimited, just not with the advertised high speed part.
Actually, technically, even the legacy plans were unlimited, though the FAP speeds were/are VERY slow.
- TG28 years agoSophomore
I understand. But If I can get the same or close to the same speed I'm getting now, the larger data plan for approx. the same price is a better deal. They do have a short bonus period, 3-6am, but it's unlimited. I was curious if they'd slow the speed down to limit the amount you will get daily. But according to my neighbor, doesn't seem to be. But I'm still going to research and make sure. Like what was mentioned, the grass isn't always greener. I'm patient, and have plenty of time to research the blogs and get people's opinions. Thanks for the info!
- Saxgod8 years agoSophomoreNot to blow up your spot and it’s why I’m now counting the days my contract ends with HughesNet but excede doesn’t throttle people when they hit their data limit. **bleep** I’d pay for Hughes 50gb plan if they allowed unlimited data. I’d pay that price and keep the service but I can’t. I live in a small town and my kids game. They have to use two other systems cause you can game on Hughes. But you can watch online films Netflix or Hulu etc. 20gb today isn’t anything ESPECIALLY when you watch in 4K. I get throttling people but **bleep** I need unlimited. Maybe getting rid of net neutrality will light the fire under companies asses to spread high speed internet across America. If it doesn’t I’m gonna vote for someone to tie their asses back down cause I’m tired of people in big areas getting FIOS speed and I’m paying a ton just for 20gb and if I want to watch anything cool waiting till 2am so I can use the 50gb I have available. Watched a film in 4K last night and it took 15gb of data lol. It’s ridiculius. Keep me as customer past my contract date please. I love the service but hate the fact others are getting so much more with another competitor in my area and getting the same kind of service.
- GabeU8 years agoDistinguished Professor IV
First and foremost, please follow the Community Guidelines and refrain from the foul language. This is a public website, and the guidelines are in place to keep it user friendly, both to those who utilize it, and those who read it.
Now, to the topic, Exede most certainly DOES throttle the speed of the service when one reaches their data limit. How it's throttled and what it affects varies from plan type to plan type.
Hughes' throughput is much more restricted than land based systems, and giving unlimited high speed data isn't feasable. Satellite internet is not made for cord cutters.
Again, if you're going to post here please have the courtesy of following the Community Guidelines.
- Saxgod8 years agoSophomoreOkay you don’t have to be a mean person to about it. The first sentence was just fine. Mentioning it AGAIN down after was why you’re being mean. Now to your comment that maybe true EXCEPT Hughes allows you to buy however many tokens you want. $75 bucks for a 25gb token and I just called those are unlimited. So to use customer service terminology doesn’t work. Also YOU ARE RIGHT. After 150gb they do throttle. Why can’t Hughes offer that.
As I told them you have me for a year and a half. I HOPE they allow an unlimited plan. Heck I’d pay $200 a month for that. They are letting me jump up to 50gb to see if it works. Oh and BTW not a cord cutter. I just watch Netflix, Hulu, as well as have directv. Don’t know if you know but Star Trek is online only. So you have to have CBS as well. So again I get why they are limiting people to 50gb. It’s about bandwidth. They don’t want the demand on the system to be dragging the network down. I’m an IT Audit consultant so I get how networks work. If it was a case that the system can’t handle individuals have unlimited data then they wouldn’t allow unlimited tokens. Anyway the system can handle it and people are willing to pay for it.
Let’s hope they take advantage of net neutrality rules, more specifically being declared a telecom and now considered an information provider means they won’t have as much regulation being forced on them and they will expand the network. The fact they are still offering Service plans with a discount isn’t a good sign cause if you have high demand USUALLY they will stop offering those nice savings because demand will allow for it. Economics 101.
Anyway I apologize for using swear words on Hughsnet personal site, but as I told customer service on the phone after I posted and as I will tell you and anyone who’s not a rep demand is there to justify $200 a month for unlimited. You can do like exede and cap like you do at 50, 30, and 20. Offer a 150gb plan for $200 with the 50 gb between 2-8am. That way your plan is actually better than exede and you’ll make us folks with you guys happy. They trap people for 3 years. You guys only do 2 years. So compete. You have no section 2 rules anymore and you have a new corporate tax cut. By no means am I a Trump fan but according to him you guys have no excuse no not to offer even better services especially for what we pay. Heck they have their unlimited I think at $100 bucks so do $1 a gb and have the plan at $150 plus tax so it will be more but you guys get your $150. Would be an idea to keep all is Hughes users happy and not looking to jump ship. I contemplated paying the $300 early termination fee. I’m giving you guys a shot to give us something better.
I do believe you guys have a great service. So PLEASE stop using the technology can’t handle that. That’s not true. The tech can handle it. There’s a market for people like me and I’m not a cord cutter there’s just more stuff to watch on Hulu, Netflix, Amazon, CBS, or my iTunes movies I have. I’d really like to stay with Hughes. Don’t lose the war to Exede. You guys have been in the game since 1997. I had one of your guys first directv boxes back in 1996 when it was USSB and directv and when you had internet I almost got it till a local isp offered dialup speed for way less. Don’t lose to a newcomer. I have many friends in my area and county who are choosing your competitor. Compete with them.
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