Is unlimited data in Hughesnet future?
Just curious if Hughesnet will ever get unlimited data. Excede has come into my area an offers it. Speeds up to 25mbps, unlimited data for $150 per month. $100 for the first 3 months. It's expensive,...
Forum Discussion
Okay you don’t have to be a mean person to about it. The first sentence was just fine. Mentioning it AGAIN down after was why you’re being mean. Now to your comment that maybe true EXCEPT Hughes allows you to buy however many tokens you want. $75 bucks for a 25gb token and I just called those are unlimited. So to use customer service terminology doesn’t work. Also YOU ARE RIGHT. After 150gb they do throttle. Why can’t Hughes offer that.
As I told them you have me for a year and a half. I HOPE they allow an unlimited plan. Heck I’d pay $200 a month for that. They are letting me jump up to 50gb to see if it works. Oh and BTW not a cord cutter. I just watch Netflix, Hulu, as well as have directv. Don’t know if you know but Star Trek is online only. So you have to have CBS as well. So again I get why they are limiting people to 50gb. It’s about bandwidth. They don’t want the demand on the system to be dragging the network down. I’m an IT Audit consultant so I get how networks work. If it was a case that the system can’t handle individuals have unlimited data then they wouldn’t allow unlimited tokens. Anyway the system can handle it and people are willing to pay for it.
Let’s hope they take advantage of net neutrality rules, more specifically being declared a telecom and now considered an information provider means they won’t have as much regulation being forced on them and they will expand the network. The fact they are still offering Service plans with a discount isn’t a good sign cause if you have high demand USUALLY they will stop offering those nice savings because demand will allow for it. Economics 101.
Anyway I apologize for using swear words on Hughsnet personal site, but as I told customer service on the phone after I posted and as I will tell you and anyone who’s not a rep demand is there to justify $200 a month for unlimited. You can do like exede and cap like you do at 50, 30, and 20. Offer a 150gb plan for $200 with the 50 gb between 2-8am. That way your plan is actually better than exede and you’ll make us folks with you guys happy. They trap people for 3 years. You guys only do 2 years. So compete. You have no section 2 rules anymore and you have a new corporate tax cut. By no means am I a Trump fan but according to him you guys have no excuse no not to offer even better services especially for what we pay. Heck they have their unlimited I think at $100 bucks so do $1 a gb and have the plan at $150 plus tax so it will be more but you guys get your $150. Would be an idea to keep all is Hughes users happy and not looking to jump ship. I contemplated paying the $300 early termination fee. I’m giving you guys a shot to give us something better.
I do believe you guys have a great service. So PLEASE stop using the technology can’t handle that. That’s not true. The tech can handle it. There’s a market for people like me and I’m not a cord cutter there’s just more stuff to watch on Hulu, Netflix, Amazon, CBS, or my iTunes movies I have. I’d really like to stay with Hughes. Don’t lose the war to Exede. You guys have been in the game since 1997. I had one of your guys first directv boxes back in 1996 when it was USSB and directv and when you had internet I almost got it till a local isp offered dialup speed for way less. Don’t lose to a newcomer. I have many friends in my area and county who are choosing your competitor. Compete with them.
As I told them you have me for a year and a half. I HOPE they allow an unlimited plan. Heck I’d pay $200 a month for that. They are letting me jump up to 50gb to see if it works. Oh and BTW not a cord cutter. I just watch Netflix, Hulu, as well as have directv. Don’t know if you know but Star Trek is online only. So you have to have CBS as well. So again I get why they are limiting people to 50gb. It’s about bandwidth. They don’t want the demand on the system to be dragging the network down. I’m an IT Audit consultant so I get how networks work. If it was a case that the system can’t handle individuals have unlimited data then they wouldn’t allow unlimited tokens. Anyway the system can handle it and people are willing to pay for it.
Let’s hope they take advantage of net neutrality rules, more specifically being declared a telecom and now considered an information provider means they won’t have as much regulation being forced on them and they will expand the network. The fact they are still offering Service plans with a discount isn’t a good sign cause if you have high demand USUALLY they will stop offering those nice savings because demand will allow for it. Economics 101.
Anyway I apologize for using swear words on Hughsnet personal site, but as I told customer service on the phone after I posted and as I will tell you and anyone who’s not a rep demand is there to justify $200 a month for unlimited. You can do like exede and cap like you do at 50, 30, and 20. Offer a 150gb plan for $200 with the 50 gb between 2-8am. That way your plan is actually better than exede and you’ll make us folks with you guys happy. They trap people for 3 years. You guys only do 2 years. So compete. You have no section 2 rules anymore and you have a new corporate tax cut. By no means am I a Trump fan but according to him you guys have no excuse no not to offer even better services especially for what we pay. Heck they have their unlimited I think at $100 bucks so do $1 a gb and have the plan at $150 plus tax so it will be more but you guys get your $150. Would be an idea to keep all is Hughes users happy and not looking to jump ship. I contemplated paying the $300 early termination fee. I’m giving you guys a shot to give us something better.
I do believe you guys have a great service. So PLEASE stop using the technology can’t handle that. That’s not true. The tech can handle it. There’s a market for people like me and I’m not a cord cutter there’s just more stuff to watch on Hulu, Netflix, Amazon, CBS, or my iTunes movies I have. I’d really like to stay with Hughes. Don’t lose the war to Exede. You guys have been in the game since 1997. I had one of your guys first directv boxes back in 1996 when it was USSB and directv and when you had internet I almost got it till a local isp offered dialup speed for way less. Don’t lose to a newcomer. I have many friends in my area and county who are choosing your competitor. Compete with them.
You have to take the ability to buy as many tokens as you want into context. The few people who may actually choose to buy token after token after token so they can stream constantly isn't going to stress the system like a few hundred thousand people who would do so if they could buy unlimited plans. Unlimited data means one thing....streaming, and a LOT of it. As you are aware, that's the most data intensive consumer activity on the net right now. Hughesnet's system simply can't handle it, but it can handle a few people here and there doing the same by buying tokens.
As was noted in another thread, the ES19 can, theoretically, provide the bandwidth required to stream in HD to about 44,000 people at any given time. That's it, and that's not counting anyone else on the ES19 doing anything whatsoever, so the reality of being able to provide that to those 44,000 is an entirely different thing.
Again, HughesNet can't offer what they can't provide. Who knows what the future may bring, but as it stands right now, with the equipment they have in place, it's not going to happen.
- But again exede starts throttling at 150gb. So why not do that. Charge $200 a month for 150gb. Don’t call it unlimited even though that’s what exede calls it. So why not do that? Basically 150gb and maybe have unlimited off peak hour from 2am-8am. Why not do that?
Saxgod wrote:
But again exede starts throttling at 150gb. So why not do that. Charge $200 a month for 150gb. Don’t call it unlimited even though that’s what exede calls it. So why not do that? Basically 150gb and maybe have unlimited off peak hour from 2am-8am. Why not do that?Why do you keep making the assumption that Hughesnet's system, and throughput, is identical to Exede's, or even a number of customers than can justify offering such? Just because one sat internet company offers something doesn't mean it's main competition can, nor wants to, offer the same, with the latter being customer dependant. Hughes has a much larger number of customers than Exede does. To stick with your choice of auto analogies, you can fit six average people in the average sedan. It becomes much more difficult when you try to put four average people, plus two 400lb people, or even three average and three 400lb people, in that same sedan, as not only is there not going to be any room for anyone to move (throughput), the car is going to have more difficulty moving up hills and such at speed because of the extra weight (capacity).
Sure, they could offer it, then have thousands of people sign up for it over the next few months, then have the system slow to such a crawl due to people continually streaming with all of that data that people begin having issues simply downloading their email. What then?
HughesNet offers what the system can handle within reason. Start offering what it can't support, then not only do all customers suffer, but so does the company. THAT'S Economics 101. You don't offer what you can't provide, nor offer what will cause everyone on the system to suffer.
Again, it all comes down to what the system can handle, and they aren't going to offer what it can't support.
Yep, do 150 GB plans so people can complain even more about slow speeds.
Amazes me how folks don't relate plans to capacity, speed and individual experience.
I must be really ignorant. All of it is intertwined in my mind.
Cord cutters who expect HD video streaming and gaming 24/7 also make things worse. Some even expect ultra HD. Smack my head and hit it with a hammer!
