Is unlimited data in Hughesnet future?
Just curious if Hughesnet will ever get unlimited data. Excede has come into my area an offers it. Speeds up to 25mbps, unlimited data for $150 per month. $100 for the first 3 months. It's expensive,...
Forum Discussion
It's fascinating how people will easily believe Excede when they advertise "no throttling up to 150GB", but think Hughes is lying when they advertise "high speed internet".
It’s fascinating that people think Hughes doesn’t have the capability to offer high speed internet and allow up to 150gb for a specific amount. High speed doesn’t have to be at 25 Mbps. I’d much rather have 150gb at 10mbps then 50gb at 25mbps lol. But hey you guys assume it’s not possible. And throttling happens on Hughes during peak times as well or have you not had that issue yet?
I know Hughes has the capacity to offer High Speed Internet. I've seen them do it. I've downloaded games over 6GB in under 20 minutes flat. Quite frankly that's exactly what I need the internet for, so it works for me.
The part you don't seem to understand is when 1k+ people are trying to stream SD (or more) simultaneously for hours on end on any particular beam, it's not called intentional throttling, it's called congestion and will slow down any system. Encouraging larger plan sizes just encourages more congestion and worse service for everyone.
So, if you think Excede isn't just fishing for a quick, larger market share that's eventually going to blow up in their face, you're mistaken. But, good luck with that.
Edit: And if you think people streaming aren't the issue, take a look in the Tech section, where nearly every slowness complaint starts with "I can't even stream...", and most aren't even aware of the resolution they're trying to stream at.
- I give up. If you guys don’t want to demand better service or a better way to provide service then whatever. People blissfully happy with limits don’t try to rock the boat. There’s a better way and surprise exede is doing it. Too bad you guys don’t want the same from Hughes. Oh well. I’m sure exede has issues during peak hours BUT from friends who I actually physically know they say exede is a great unlimited service. But whatever. They had a monopoly and now they don’t. Let’s hope they make Service better for us.
It's comical how, after he learns more about the system he's been claiming to know so much about, the complaint then shifts to wanting them to offer 150GB at "10Mbps".
"I try and binge them and then move on but if they are in 4K I want to get that experience without worrying about my data going away." Good luck doing that with 10Mbps you NOW claim they should be able to provide. SMH.
"If directv can give you 4K and 3D channels constantly then Hughes can cover high speed internet they choose not to because they think it’s all about speed." No offense, Saxgod, but with you making that comparison I question your statement, "I’m an IT Audit consultant so I get how networks work.", as by comparing the abilities of DirecTV and it's one way system to Hughes' two way system it's evident you really don't get how networks work. SMH.
BTW, Saxgod, what's the throughput of Exede's system and it's number of subscribers? You keep making direct comparisons with HughesNet. What's the throuput of Exede, and it's number of subscribers? Oh, and just for fun, what's the upload limit of DirecTV, since you're comparing HughesNet to them, too. Oh, that's right, they don't have upload, and the way they download content to their receivers is completely different than streaming on an ISP, but you know that, because you know networks, right?
Viasat has the following...
Wildblue-1
Viasat-1
Viasat-2 (soon)
Viasat-3 (2019 if they are **bleep** lucky and it doesn't sit delayed for over a year)
Hughesnet has the following...
A few leases on random satellites for HN7000, they used AMC-9, Satmex5, Horizons1, not sure if those are all still in use. (yes, those still exist)
Spaceway3
Jupiter-1 (Echostar-17)
Jupiter-2 (Echostar-19)
Jupiter-3 (Echostar-24/21?, 2021 if they are lucky and it doesn't get delayed)
Also, Viasat-2 is NOT in use yet, it's still in testing, that's not why they can offer higher speeds currently, what they have done is hard-throttled video to a certain speed/resolution depending on your service plan, thus freeing up much needed bandwidth to allow for potentially higher caps.
Also, no one is stopping you from canceling your consumer account and signing up for the $500, 250GB Business package, it's rather nice aside from the cost. Don't recomend customers doing that though, as the business plans are much more costly per GB, plus the moment you are an SME customer, you lose the ability to get support via the Community. I would say that less than 1/10th of the SME customers are sitting on the top tier plan, as most use the satellite link as a pure backup link in the event someone cuts the fiber at a place. I would wager most SME customers are sitting on the Business 75, or Business 150 plan./shrugs/
Back to the topic, wont happen, not for some time. It would be stupid to increase data allowances when the satellite can't keep up with demand as is.I've never been in FAP with Gen4 or Gen5, but I know that it's a lot better than the legacy systems, that's for darn sure. I had the Pro plan before Gen4, which had 425MB per day, but those free monthly tokens sure came in handy when I had to update my folks' computer for them and I didn't feel like waiting up until 2AM to use the Download Zone.
And AOL? I loathe AOL with a passion! When my folks had dialup that's what they had, so not only did they have terrible speed, they had to wait for that awful AOL home page to load a bunch of it's junk before you could close the things you could on it, then minimize it. I could never get the AOL dialer to work so that they wouldn't have to actually use the AOL home page. It was awful. Absolutely awful. And that walled garden way back? Oh how I hate AOL. I truly, wholeheartedly, hate them.
And that orange button. Thanks. Now I'm going to have nightmares of myself being in FAP and trying to run while in two feet of cold molasses, all while getting chased by anthropomorphic orange buttons, drooling orange drool, grinning at me with broken teeth and emitting their breath of death while laughing like Robert De Niro in Cape Fear. Noooooooo!!!!
- Wow I’m hoping you’re talking about exede it now it’s called viasat. Anyway I looked and then dug into their complaints. First off I’m amazed their Customer Service Rep (CSR) actually talk and post on their comments. That’s refreshing. Does HughesNet? I usually call when I have a major issue but that’s because the reason the people were having problems were just like others who have problems and aren’t very tech savvy.
They didn’t know they needed to reset the modem. Surprise that solves A LOT of problems. Some even upgraded their service but sounds like they should have just rebooted stuff. Look again from people I know, ie my kids teacher, got exede because of the unlimited plan. They still rave about it.
I’m not saying HughesNet sucks I’m saying HughesNet OFFER SOMETHING SIMILAR. I wanna stay a HughesNet customer when my contract runs out in a year and a half. I hope to god they actually have a plan like this. It would be really nice. I’m going to assume they won’t and I will have to pay for the 25gb tokens. I’m sorry Netflix has kick **bleep** shows I want to watch. I try and binge them and then move on but if they are in 4K I want to get that experience without worrying about my data going away. I live in the rural areas and cell tech can already pull off 10+ Mbps. I figure you guys know that the servers use cell tech as well right. Run a speed test and sometimes you’ll see ATT pop up. Don’t fall for the company line that they can’t offer it because of the technology. This is why monopolies are bad. They are charging quite a bit for tech that should cost 50 dollars less but because of our location and the fact they and exede are the only game in town they get away with this stuff.
I’ve had microwave internet as well which was great if you wanted faster then dialup. HughesNet is also great. I’m hoping on a year maybe less they will start having Service plans that allow for unlimited, 150gb then it gets throttled, and advertise but the speed will be 10-15 Mbps. I’m sure some dummy on here will think why can’t they have it at 25 like the other plans but I’m sure some “lovely” folks will help him understand and use the “smh” tag thinking people just don’t get it. I’m sure all you shakers have been in the industry, know the capabilities of what can be done, and I even bet you guys can build a PC from the motherboard up.
Like I said maybe now with section 2 gone, that’s the net neutrality stuff, Hughes and others will start expanding their foundation and maybe add another satellite or two for their internet business. To be honest if Trump does want to help infrastructure he’d also push for the expansion of satellite technologies and give Hughes or a competitor to Hughes the money to put more satellites up as well as help them expand their server capabilities.
Or heck I have Frontier and I still pay for my regular DSL that is the most annoying service. We get 5-6 Mbps which is good but then sometimes something at the hub has to be fixed and we wait for a few days till they send a guy out to reset that node. Till then no one in the city has internet at least not through Frontier. When Verizon owned it the upkeep was better and issues were usually resolved in a day. Frontier is the worst. They are why I got Hughes. We also keep Frontier for online gaming cause you can’t online game. Thankfully we also have great cell service so getting internet isn’t the problem. Heck even watching online isn’t an issue. Sprint and ATT get great service in my 400+ town. Sprint gets about 8-10mbps and ATT ranges from 50 to 100mbps. Both have unlimited plans as well and I use about 50gb just for me but my sons are starting to gobble up as much if not more.
They both have PS4s and to game one uses cell tech and the other uses Frontier. To not suck up the bandwidth I use Hughes to watch tv shows, films, or whatever. Most families would only need one provider but Frontier has no options to expand plans for my area so we pay like we have the top of the line plan when if we were in another area our plan is equal to the crappy plans others have. I’d love to have one provider but it’s just not possible for rural folks.
Hughes and Exede are it for people like us. It’s weird but it seems like you guys only have Hughes for just surfing the internet. I surf on my phone as I’m writing this on my phone as well. Heck I barely use a laptop for enjoyment and same goes for the PC. So when you guys “smh” on my saying I stream my tv and other things as if that’s stupid first thing notice that’s what HughesNet advertises these plans are capable of doing. The top of the line plan says it’s for heavy duty use. Only heavy duty use I have is for watching my Apple TV.
I’m not a cord cutter so I’m not on my Apple TV all the time but still I should be able to use 150gb without it costing me $400+ dollars if I do what exede customers are able to do. With that cost it’s worth paying the early termination fee and installing exede satellite.
But again I AM A HUGHESNET FAN. Been a fan when my first satellite box I got as a kid for my birthday was a HughesNet Directv Box. So I’m hoping they start offering plans or a plan that’s unlimited but has less download speed. Like I said you don’t need 25mbps. I laugh at my friends who stay with Verizon and say I have the fastest speed for internet. I tell them I pay less for Sprint but their service still does just as good a job as yours does for less the money. HughesNet can pull off an unlimited plan and not because they throttle people down to 1mbps. They can do it and throttle people to 10mbps.
It is possible I just wish you guys would realize this but I have a feeling you won’t. I wonder do you guys pay for Hughes because of the speeds or because you don’t have anything where you are?
