Is unlimited data in Hughesnet future?
Just curious if Hughesnet will ever get unlimited data. Excede has come into my area an offers it. Speeds up to 25mbps, unlimited data for $150 per month. $100 for the first 3 months. It's expensive,...
Forum Discussion
Recently another ISP began offering unlimited data -- the result has been disastrous, and speeds have taken a huge tumble for everyone, even users who do not subscribe to the unlimited data package. In fact, the company appears to be throttling speeds on purpose, just to allow for all that "unlimited" data. Users are furious and are venting on the company's forums. (I have found it very illuminating to read the support forums for a couple of other ISPs; there's a lot of perspective to be gained). In any case, while there's "unlimited" data, people can't really use it, as the speed is laughable.
Well if you’re gonna make claims I’d love to see the links of this new unnamed company. Lol.
- Wow I’m hoping you’re talking about exede it now it’s called viasat. Anyway I looked and then dug into their complaints. First off I’m amazed their Customer Service Rep (CSR) actually talk and post on their comments. That’s refreshing. Does HughesNet? I usually call when I have a major issue but that’s because the reason the people were having problems were just like others who have problems and aren’t very tech savvy.
They didn’t know they needed to reset the modem. Surprise that solves A LOT of problems. Some even upgraded their service but sounds like they should have just rebooted stuff. Look again from people I know, ie my kids teacher, got exede because of the unlimited plan. They still rave about it.
I’m not saying HughesNet sucks I’m saying HughesNet OFFER SOMETHING SIMILAR. I wanna stay a HughesNet customer when my contract runs out in a year and a half. I hope to god they actually have a plan like this. It would be really nice. I’m going to assume they won’t and I will have to pay for the 25gb tokens. I’m sorry Netflix has kick **bleep** shows I want to watch. I try and binge them and then move on but if they are in 4K I want to get that experience without worrying about my data going away. I live in the rural areas and cell tech can already pull off 10+ Mbps. I figure you guys know that the servers use cell tech as well right. Run a speed test and sometimes you’ll see ATT pop up. Don’t fall for the company line that they can’t offer it because of the technology. This is why monopolies are bad. They are charging quite a bit for tech that should cost 50 dollars less but because of our location and the fact they and exede are the only game in town they get away with this stuff.
I’ve had microwave internet as well which was great if you wanted faster then dialup. HughesNet is also great. I’m hoping on a year maybe less they will start having Service plans that allow for unlimited, 150gb then it gets throttled, and advertise but the speed will be 10-15 Mbps. I’m sure some dummy on here will think why can’t they have it at 25 like the other plans but I’m sure some “lovely” folks will help him understand and use the “smh” tag thinking people just don’t get it. I’m sure all you shakers have been in the industry, know the capabilities of what can be done, and I even bet you guys can build a PC from the motherboard up.
Like I said maybe now with section 2 gone, that’s the net neutrality stuff, Hughes and others will start expanding their foundation and maybe add another satellite or two for their internet business. To be honest if Trump does want to help infrastructure he’d also push for the expansion of satellite technologies and give Hughes or a competitor to Hughes the money to put more satellites up as well as help them expand their server capabilities.
Or heck I have Frontier and I still pay for my regular DSL that is the most annoying service. We get 5-6 Mbps which is good but then sometimes something at the hub has to be fixed and we wait for a few days till they send a guy out to reset that node. Till then no one in the city has internet at least not through Frontier. When Verizon owned it the upkeep was better and issues were usually resolved in a day. Frontier is the worst. They are why I got Hughes. We also keep Frontier for online gaming cause you can’t online game. Thankfully we also have great cell service so getting internet isn’t the problem. Heck even watching online isn’t an issue. Sprint and ATT get great service in my 400+ town. Sprint gets about 8-10mbps and ATT ranges from 50 to 100mbps. Both have unlimited plans as well and I use about 50gb just for me but my sons are starting to gobble up as much if not more.
They both have PS4s and to game one uses cell tech and the other uses Frontier. To not suck up the bandwidth I use Hughes to watch tv shows, films, or whatever. Most families would only need one provider but Frontier has no options to expand plans for my area so we pay like we have the top of the line plan when if we were in another area our plan is equal to the crappy plans others have. I’d love to have one provider but it’s just not possible for rural folks.
Hughes and Exede are it for people like us. It’s weird but it seems like you guys only have Hughes for just surfing the internet. I surf on my phone as I’m writing this on my phone as well. Heck I barely use a laptop for enjoyment and same goes for the PC. So when you guys “smh” on my saying I stream my tv and other things as if that’s stupid first thing notice that’s what HughesNet advertises these plans are capable of doing. The top of the line plan says it’s for heavy duty use. Only heavy duty use I have is for watching my Apple TV.
I’m not a cord cutter so I’m not on my Apple TV all the time but still I should be able to use 150gb without it costing me $400+ dollars if I do what exede customers are able to do. With that cost it’s worth paying the early termination fee and installing exede satellite.
But again I AM A HUGHESNET FAN. Been a fan when my first satellite box I got as a kid for my birthday was a HughesNet Directv Box. So I’m hoping they start offering plans or a plan that’s unlimited but has less download speed. Like I said you don’t need 25mbps. I laugh at my friends who stay with Verizon and say I have the fastest speed for internet. I tell them I pay less for Sprint but their service still does just as good a job as yours does for less the money. HughesNet can pull off an unlimited plan and not because they throttle people down to 1mbps. They can do it and throttle people to 10mbps.
It is possible I just wish you guys would realize this but I have a feeling you won’t. I wonder do you guys pay for Hughes because of the speeds or because you don’t have anything where you are? Go to the company's support forums. Simply search Google for the company's name and the words support forums. There are complaints as old as 48 hours, and someone actually was complaining about the unlimited plan. I'm not going to post the links here, sorry, but the main link to the support forums is community.nameofcompany.com.
The company recently changed its name, by the way.
- Which company cause I’ve been talking about exede and you said another company. So which OTHER company. This is why I was wanting a link not some generic reply.
