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It looks like Spaceway 3 may be out of service again!

Assistant Professor

Re: It looks like Spaceway 3 may be out of service again!

Charles, was very early this morning (around midnight) when it went down and is now back for most it seems. Don't know if it was out for everyone though.You may have slept through it.  Smiley Happy

Katie did post an announcement and now it is gone. That is a bit disturbing.
New Member

Re: It looks like Spaceway 3 may be out of service again!

Same here. Either antenna pointing or NOCC error. Same as last time. I also have a 9000
New Member

Re: It looks like Spaceway 3 may be out of service again!

Yes, it is disturbing. The recording that was on the update number 1-877-7593748 still says there is an outage as of 11 am Wednesday morning.
Assistant Professor

Re: It looks like Spaceway 3 may be out of service again!

PS: People who are still down should have been allowed to post to that announcement. Hard to do since it has disappeared. 
New Member

Re: It looks like Spaceway 3 may be out of service again!

Still down up here in western MA. C'est la vie.
New Member

Re: It looks like Spaceway 3 may be out of service again!

For me it was down from at least 2a-9a Eastern. After that it started working again, though I had to restart a few times for it to successfully pass through all the steps.
New Member

Re: It looks like Spaceway 3 may be out of service again!

Ok. Got back on. Did the same thing I did last time to get it going again. Ill probably get yelled at by several people for writing this but .... I went into my control center went to the installation tab and reinstalled my parameters without changing any of the values. It shot me a warning but I said to do it anyway. It rebooted and came up fine. last time it rebooted and took me to the pointing page where I aborted it before it reached the last segment. Since its worked twice, I either have great timing and I just happen to be trying it as my system is coming up anyway, or it really does work. By all means if you're not comfortable messing with that screen then maybe call support and see if there's a way they can push you through.
New Member

Re: It looks like Spaceway 3 may be out of service again!

I'm in Western MA as well. I just came back up. Maybe try to power cycle again?
Highlighted
New Member

Re: It looks like Spaceway 3 may be out of service again!

I was still out as of 9:00AM CDT, been using my phone as a hotspot and it is doing a much better job than hughes ever thought of.. I just looked and all the lights are back on with the modem, so I am assuming that it is back up.. I saw that announcement last night as well, but it is gone this morning and hughes is not answering any comments on here about it, Have to assume they are not wanting to acknowledge that they lost the bird again last night.. Spaceway has to be nearing the end of it's service life and I wonder if they have a backup plan.. If I can coax a Free install out of excede, I will be switching as soon as I can... 

Re: It looks like Spaceway 3 may be out of service again!

How did you get yours back up last time? Did you have a tech out? Sounds like you have to do the same thing by aborting install at the right time and then registration will pass. Hope you are able to get it working and not have to wait for another tech if that's how you got back on last time.