SCAM!!
This Internet is a scam. When I signed up for it the rep told me it would work good for streaming Netflix and I can watch about a movie and a half before my gigs are gone and they want me to buy token...
Forum Discussion
I have the 20g plan and was told by the representative when I signed up that I would be fine to stream Netflix. One of my questions for him was if it will become fuzzy when I use the 20 and he said it wouldn’t.
Well, we may be getting somewhere here... When did you have the service installed? If it's been 6 months or less, the reps here can pull your sales call and see whether the sales agent set the appropriate expectations. I hope you're within the 6 month range. If you are, you should request a sales call review.
Also, is your Video Data Saver turned on or off? This is something that regulates the quality of streaming, and the purpose is to downgrade the quality so not too much data is consumed. The default is ON, but if you turn it off, your system may play better but it will eat a ton of data. It can be accessed either through the HughesNet Usage Meter (a good app to have!) or through your account (which you can access from this site).
So, basically, with the Video Data Saver turned off, your stuff may not buffer, but the data will be gone very quickly.
Also, there's buffering when there's congestion. After 5 pm, and on weekends and holidays, when people are home and everyone wants to stream stuff, pretty soon we're all dealing with congestion and can't watch anything. That's just the reality of limited bandwith, I'm afraid. (I work around this by using a service called PlayOn Cloud. I download stuff from Netflix and Hulu during the bonus hours, then watch it later -- no buffering).
