Forum Discussion
Seriously looking at Excede
When Gen5 plans were announced, I thought they were still pretty stingy with their data allowance. And now that Excede is starting to offer 150g plans, that sounds a lot better.
Plus the fact that I'm still pretty miffed at the horrible service I got when they misaligned the dish. (Three seperate no-shows from the tech was it?) So I am looking for any reason to dump HughesNet.
They say in about three years or so, tech is moving to low-orbit satellites (probably not ready for widespread use for 8-10), so we have that to look forward to. :)
But yeah, HughesNet really needs to re-evaluate their plans. If (and that is admittedly a pretty big "if") Excede opens up 150g in my area, I am so going over to them!
Nowhere on their site do they offer 150GB. Perhaps you saw their 'unlimited' up to 25Mbps plan for $150/mo.
And if you read their description of 'unlimited' it really means they can drop the speed to 1-5 Mbps at any time.
And if you read through their forum many are suffering with slow speed. Offering 150 GB at "guaranteed" high speed is something that will never happen. Even cable doesn't guarantee speed.
One more item... LEOs only provide faster latencies of around 25ms. The 1Gbps estimated for a SpaceX bird is the rate for an entire beam equivalent. That ultimately gets split up amongst users.
MarkJFine wrote:Nowhere on their site do they offer 150GB.
To quote their site: "On unlimited data plans, after 150GB of data usage..."
That is certainly far more generous than HughesNet's stingy 50g plan.
MarkJFine wrote:And if you read their description of 'unlimited' it really means they can drop the speed to 1-5 Mbps at any time.
If I read their description correctly, they can drop it after you exceed 150g, not "at any time."
MarkJFine wrote:Nowhere on their site do they offer 150GB. Perhaps you saw their 'unlimited' up to 25Mbps plan for $150/mo.
And if you read their description of 'unlimited' it really means they can drop the speed to 1-5 Mbps at any time.
For a short time Exeded (now Viasat) did offer a 150GB plan for $100/month before the unlimited plan was offered.
Hughesnet isn't going to offer what they can't support. Larger plans means more people trying to stream, which means the system slows to a crawl for every person utilizing it. The infrastructure must be in place to support larger plans before they can offer them.
Trying to throw 50,000 cars per hour down a road that can only handle 10,000 doesn't tend to work very well.
And while everyone certainly has the right to do as they wish, and I commend you for doing your homework, keep the old saying "The grass isn't always greener" in mind, as sometimes, when you get there, you find that it was only painted.
GabeU wrote:Hughesnet isn't going to offer what they can't support. Larger plans means more people trying to stream, which means the system slows to a crawl for every person utilizing it. The infrastructure must be in place to support larger plans before they can offer them.
Trying to throw 50,000 cars per hour down a road that can only handle 10,000 doesn't tend to work very well.
And while everyone certainly has the right to do as they wish, and I commend you for doing your homework, keep the old saying "The grass isn't always greener" in mind, as sometimes, when you get there, you find that it was only painted.
GabeU, you are such a HughesNet apologist. To say that "Hughesnet isn't going to offer what they can't support." is ridiculous on the face of it as I can attest by regularly getting single digit Mb/s speeds and in the last 3 weeks speeds measured in kb/s on a 25Mb/s plan. You are correct that the "grass isn't always greener." I switched from Exede to HughesNet because they offered the 25Mb/s plan before Exede did. That was big mistake. I was on 12Mb/s plan and rarely dropped below 10Mb/s. Right now I am at 2Mb/s. That is less a tenth of the advertised speed.
Zap wrote:GabeU, you are such a HughesNet apologist. To say that "Hughesnet isn't going to offer what they can't support." is ridiculous on the face of it as I can attest by regularly getting single digit Mb/s speeds and in the last 3 weeks speeds measured in kb/s on a 25Mb/s plan. You are correct that the "grass isn't always greener." I switched from Exede to HughesNet because they offered the 25Mb/s plan before Exede did. That was big mistake. I was on 12Mb/s plan and rarely dropped below 10Mb/s. Right now I am at 2Mb/s. That is less a tenth of the advertised speed.
It's no apology, it's a fact. Hughes isn't going to offer what they can't support. Not getting the speed of the service you bought because of an issue is different from buying a service that can't, and never could, be provided.
Call me whatever your little heart desires.
Do not switch to Excede you will regret it I switched from Excede to Hughes. The speeds are allot slower on Excede the customer serive is 1000 times worse and they rip you off. You can't even see your bill until after it's paid and they require you to have auto withdrawl where as with hughes you see your bill before its due not after its paid like Excede and you don't have to have auto withdrawl if you don't want it to pay your bill you can pay a extra $5 a month like me and get a actual paper bill that is due 30 days later.
