This Bytes!!!
I recently purchased a home and moved in. Before I moved we had Charter Spectrum which I had for years and Internet was Great compared to what Im dealing with now, I too was not told there was a 20 d...
Forum Discussion
I realize everything you said is True but unfortunatley alot of it was not explained to me when signing up, THAT is important on making a decision that is best for my needs dont you think? Best believe if anything becomes available in the area I will have no problem terminating my service and paying to terminate early. there were times I wasnt happy with Charter because they had outages quite often..I realize now how spoiled I really was..Rural living isnt for me but like you said I have to learn to utilize it cause its ALL I have! (For Now)
Hello EmAzing, welcome to the community and thanks for posting! It's okay to vent, we're here to help.
I want to go ahead and give some information. The first 20 days all our customers received what's called a "relaxed bandwidth". This is a complimentary offer we provide new customers, in addition it allows customers to update their computers and applications for optimal performance without going over the data limit. It's not "unlimited" data, but how it works is your 20 GB plan you're currently on is refreshed daily for the first 20 days of your service. I do apologize if you weren't informed of this, but I hope this clears things up.
The Bonus Zone, where you receive an additional 50 GB between 2am-8am, is offered to our customers to help maximize your bandwidth usage. The best use of the bonus data is for large downloads, such as computer and device updates, video game and movie downloads, and such.
The Anytime Data is your service plan. Depending how much you rely on the internet and what you use the internet for will factor which plan will best fit your needs.
We have also other ways to help manage your bandwidth. Gabe provided the links I had in mind as well, so I second that these forums will help you out greatly!
Let me know if this helps or if you have any other questions!
-Brooke
