Ver confused about data usage
We are new to Hughes net. We just moved from NH to SC and apparently Hughes net is the only internet we can get. We have a something or other data plan. With 2 kids doing school remote they suck it u...
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Just not fair we have to go broke just so our kids can go to school. We have nothing else connected that would use data. Staying with Hughes net will cost us a small fortune just so my kids can get an education. Not fair to the kids.
If you feel you were misled during your sales call you should take maratsade's advice and request a sales call review, though I would suggest starting a new topic in the "My Account and Billing" section to do so, which you can do by clicking on this link. As he stated, be sure to describe the discrepancy when doing so, as the rep will need to know what it is they're listening for.
This is the only chance you're going to have for any kind of recourse, and it's time sensitive, as the sales calls are only saved for about three or four months, after which a review will be impossible.
