Forum Discussion
Why in rual areas it cost more for less?
My service is up on Gen4 next month and I live in a rual area why is it that I can get 20gb for $100 plus but go 50 miles down the road and the plans change to 50gb monthly for $90 and when I talked ...
They definitely aren't going to give any guarantee about speed, as there is no way they can guarantee something like that. There are too many things that can happen to affect speed, both expected and unexpected.
I also highly doubt they are going to raise your Gen4 data to the equivalent Gen5 amount for price you are paying, and for two reasons. One, they are no longer offering Gen4 plans, so I don't even know that you can upgrade a Gen4 plan anymore. And two, money. Pretty much the only way to get what you want with HughesNet is to upgrade to Gen5, like everyone else who wanted more data for the money.
So, in the end, you most likely have two options... upgrade or switch. Well, actually three, as you can always keep what you have.
I see your point. If that's the case, then I'll switch. Excede is the better deal, and in this area, their speeds are more reliable than hughesnet. I understand there are unexpected issues that arise. But when you advertise a speed, it should be somewhat close to that speed on a continuous basis. If not, you should be able to annul the contract. Maybe I'm a little old fashion to think I should get what I pay for. Either way, I'll still contact customer support and at least ask. You never know what can happen. To give more data for an extra cost is an extremely simple process. The only road block, is the human on the other end of the phone. Thanks for the advice though. It was clear thinking for sure.
