Forum Discussion

dbnovak's avatar
dbnovak
Freshman
8 years ago

HughesNet Voice Web Self-Care Administration

Unable to manage my HughesNet Voice service since I've had Voice service. Able to login to hcwsc.bigrivertelephone etc... no problem. Had no problem porting phone number. Receive this error message: ...
  • Amanda's avatar
    Amanda
    8 years ago

    Good morning,

     

    I have not received an e-mail with what was done with your account, but this morning I logged in and everything appears to be working normally. Last Friday I was able to reproduce what you were seeing. Can you give it a go and let me know what happens?

     

    Thank you

    Amanda

Liz's avatar
Liz
Moderator

Hi Dave,

 

Thanks for the details. Since it's been a while since you last successfully logged into the portal, I should remind you that the credentials you use to log into the Support Center might be different from those for the portal. This depends on what credentials were used when you initially registered for the portal. Are you sure you're using the correct login info?

 

If not, I can send you a password reset email so we can see if you can get in and see the portal correctly displayed.

 

-Liz

 

 

dbnovak's avatar
dbnovak
Freshman
8 years ago

Please send the password reset email...

Thanks, Liz!