So this has happened three months in a row now. I'm in a computer field so i don't want to waste time with all the "Well are you sure you know what is using internet." because I am. The answer is there is no possible device in my house still using the internet and we are already at 0% on our 30GB data plan.
I've notice Hughesnet is pinning a lot of data loss advice posts, almost like they know this problem is internal and a lot of people are having this issue but they don't want to deal with it and they hope people just believe they are the ones at fault.
I just want to get in contact with someone at Hughesnet who can start running tests and determine what they need to do to fix this issue. I know for a fact it is on their end, especially after reading many related posts here.
If I need to give any info on here to get started let me know. Also I will need to be alerted to where Hughesnet is contacting me, if they try by email they might try going to one I don't use often.
Thank you, community members!
