Intermittent internet

[Connor5930]

I keep having my internet go out. The system light goes out on router but then comes back on. I tried restarting which helped a little, but still having issues. Any ideas? Hughes said unplug LAN line, but there isn't one on my router. I was gone a couple days, but my internet usage showed data being used. I've wondered if someone has tapped into my internet. Or is this just a satellite issue?

[C0RR0SIVE · Accepted solution]

There is a known service issue that is occuring for customers on Echostar-19.  Engineering is aware of the issue, and is working on a fix.  You can find more information here: https://community.hughesnet.com/t5/About-the-Community/Gen5-Service-Alert/m-p/104232#M1264

[jimsearle]

It's up/down for a lot of us: https://community.hughesnet.com/t5/About-the-Community/Gen5-Service-Alert/m-p/104232#M1264

[BW_Casey]

My internet was touch and go yesterday and today up until an hour ago it completely died. I called and they said there is an outage. Something to do with a satellite