cancel
Showing results for 
Search instead for 
Did you mean: 

Modem Question

Highlighted
Sophomore

Modem Question

I had my HughesNet installed in November. Does the modem/router need to be updated? If so, how? Thanks!
1 ACCEPTED SOLUTION

Accepted Solutions
Senior Instructor

Re: Modem Question

It gets pushed down to from the HN head end.

You'll notice it's been updated if there was a spontanteous outage then reboot, usually during the bonus period, with a note in the Reboot Stats that says "Rebooted due to software upgrade".


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
1 REPLY
Senior Instructor

Re: Modem Question

It gets pushed down to from the HN head end.

You'll notice it's been updated if there was a spontanteous outage then reboot, usually during the bonus period, with a note in the Reboot Stats that says "Rebooted due to software upgrade".


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.